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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Power Outages are No Laughing Matter in La Crosse County

8/24/2020 (Permalink)

Even though extended power outages are something we don't typically see in the La Crosse area, they happen and when they do, it may impact the whole community and the economy.  A power outage happens when electrical power goes out unexpectedly.  It can disrupt communications, water, and transportation.  It can cause retail businesses, grocery stores, gas stations, ATM's, banks, and other services to halt services.  Worst of all, it can prevent the use of medical devices.

  1. During an outage, its important to keep freezer and refrigerator doors closed.  A refrigerator will keep food cold for about 4 hours and a freezer will stay cold for up to 48 hours. 
  2. Maintain food supplies. 
  3. Avoid carbon monoxide poisoning by keeping generators, camp stoves, charcoal grills outdoors and up to 20 feet away from windows. 
  4. Turn off or disconnect appliances, equipment, and electronics. 
  5. Check on your neighbors, especially older adults, that can be vulnerable to extreme temperatures.  

Prepare now!  It is better to be prepared now than to be scrambling later. 

  1. Take an inventory of items that rely on electricity. 
  2. Plan for batteries and other alternatives that can meet your needs. 
  3. Sign up for local alerts and warning systems.  

If the power happens to go out, are you ready?  Let SERVPRO of La Crosse help with the cleanup.  608-786-0387

What To Do When You Notice a Mold Smell in the Workplace

8/18/2020 (Permalink)

Mold. Aspergillus. The finger of the hand points to the black fungus on the white wall. Is it mold or mildew?

As it grows, mold releases a gas with a distinctive and unpleasant odor that can linger throughout the workplace. If your business in Midway, WI, is overpowered by a mold smell, then you are advised to quickly identify the source of the problem and use a mold remediation team as a solution.

Is It Mold or Mildew?

It can be challenging to identify the root cause of the odor and determine whether you have a mold or mildew problem on your hands. Generally, a mildew smell is not nearly as strong as the odor produced by mold. The best course of action is to find the source of the smell, which may originate in a range of places, including:

  • Air vents
  • Insulation
  • Leaky pipes or ducts
  • Wood furniture

A professional can help you identify the cause of the odor, and this allows you to determine the removal plan. It is always advised to get an expert opinion beforehand to make sure that you are properly managing the infestation.

What If No Mold Is Visible?
Mold is not always growing out in the open, so it can be hard to trace a mold smell. In fact, spores tend to circulate in areas that are not openly visible, such as air ducts. Professional removal teams use technology such as infrared cameras to detect mold growth in walls, insulation, and air ducts. Once it is clear that an infestation is present, the team can move onto thoroughly cleaning your workplace. The best way to avoid a noxious fungus smell is to make sure your business is clean and dry. Cleaning up wet spots and regularly checking the duct system are just a couple of ways to prevent a harmful infestation from intruding on your business. Of course, nothing is unavoidable, and if you do notice a mold smell, it is highly recommended that you contact a professional removal team to determine the proper course of action.

3 Things To Understand About Secondary Story Overflows

8/18/2020 (Permalink)

Leakage of water from a toilet due to blockage of the pipe Overflowing toilet in New Amsterdam, WI

Three Things To Understand About Your Multi-Level Issue

When an upstairs toilet overflows, your business could incur more widespread damage than a simple bathroom fix. The water could move through walls and the ceiling, impacting locations below. This sewer damage is highly problematic, making repairs more expensive and time-consuming. Proprietors in New Amsterdam, WI, will want to act quickly to mitigate the trouble.

1. Moisture Quickly Spreads
As the water rushes out of the toilet, it begins to move throughout the bathroom. It could create puddles. As it sits, it absorbs into grout, walls and baseboards. These spots become access points to other rooms, especially downstairs. It doesn't take days. It takes minutes. Shut off the main water line, and call a water and sewage company to assess the building. The specialists can determine the extent of the destruction.

2. Extraction Is Absolutely Necessary
Porous materials impacted by sewer damage play host to microbes such as fungus and bacteria. These organisms easily penetrate deep into items. Commercial cleaners such as bleach cannot reach the entire infestation; therefore, you cannot rely on a can of chemicals and some towels to remedy everything. Instead, you'll want to begin removing anything that is overly saturated. This includes ceiling structures, drywall and flooring.

3. Dry It Up Before Your Disinfect
Turn your efforts to airing out the facility. You'll want to concentrate on removing excess wetness caused by the flooded toilet. Run dehumidifiers around the clock. Fans may also be used. Test the rooms before beginning cleanup. Sanitize everything with a thorough scrubbing. Apply antimicrobial spray as well. Once this is completed, reconstruction may begin on all levels.
Sewer damage can easily migrate from one space to another; thus, floods upstairs should be treated with care. Look over the entire property, up and down. If liquid made it below, you'll have to remediate there as well. It's important to contain, tear out and dry as soon as possible.

Can You Get Rid of Mold in Your Home?

8/7/2020 (Permalink)

Mold growth on wood Mold damage in Onalaska, WI

Tiny mold spores live just about everywhere in your home in Onalaska, WI. They only become a problem when other factors enters the equation to stimulate mold growth. If you suspect mold in your home, call a mold remediation specialist right away. Total removal of mold spores is not possible, but experts can mitigate the problem and reduce the chances of mold returning.

What Conditions Encourage Mold?

Water is the key ingredient needed for mold spores to multiply. Any confined area that accumulates excessive moisture is especially susceptible to mold. In addition to major water events, conditions that encourage the growth of mold include dripping pipes, wet clothes that aren't properly dried and bathroom flooring that isn't wiped down after showering. Mold particularly likes absorbent materials, such as carpeting and drywall.
High humidity is the other condition that encourages mold growth. When the air fills with moisture, especially in damp places like bathrooms, mold is more likely to thrive. Dark, damp basements are also places to look for mold. Run the bathroom fan after each shower, and use a dehumidifier in the basement.

What Will a Mold Specialist Do?
A qualified expert knows how mold grows and spreads. The professional will inspect the property to determine the cause of the problem. If you have suffered significant water damage, the source of the water must be stopped right away and the entire area must be dried using industrial equipment.
Mold is contained using negative air chambers, filters, and scrubbers. This helps to reduce the chance of mold spreading to other areas. Special cleaning techniques and antimicrobial treatments are applied to clean all surfaces and remove the mold colonies. Any unsalvageable materials, such as carpeting and furniture, are discarded to discourage the growth of further mold colonies.
Mold growth isn't something to take lightly. Call an expert right away to handle the mold in your home.

Reasons You Shouldn't Ignore Black Water

8/7/2020 (Permalink)

Technician with shovel on hand and full of mud Storm damage in West Salem, WI

Blackwater is an extremely dangerous biohazard that can enter your home as a result of sewage backflow. Because it comes from sewage, it often contains human feces, grease, pathogens, and much more. These types of sewage floods are best left to the professionals, but you can still arm yourself with the knowledge to protect against them. Read on to help keep your home in West Salem, WI, safe.

Types of Dangerous Water

Water damage can be classified into three separate categories based on the types of contaminants that could be present in the water:

Category 1: The water in this type of flood is safe enough for human and animal consumption. However, it could become more lethal if it makes contact with other materials or surfaces.
Category 2: This type of water has suffered some degree of contamination. It can be compared to dirty water from a dishwasher or washing machine.
Category 3: This is the most dangerous type of floodwater. It's commonly referred to as black water or sewage and poses a significant health risk to humans.

Prevent Category 3 Flooding
Much like any other type of biohazard, you definitely do not want black water in your home. Water damage of any kind can lead to dangerous mold growth if it isn't taken care of as soon as possible. Because a black water flood requires professional remediation, your best course of action is to prevent it from happening in the first place.
Inspect household appliances, such as dishwashers and washing machines, regularly to ensure they're working properly. You should also inspect the pipes in your home to make sure they aren't leaking. Take the time to clean out your gutters often as well. Finally, you should always make sure to turn off the faucets in your sinks, showers, and bathtubs when they aren't being used.
Remember, you should never attempt to handle Category 3 water damage on your own. Contact storm remediation professionals to ensure the job is performed safely and thoroughly.

Cleaning Smoke & Soot Damage From Puff-Back in West Salem Home

8/5/2020 (Permalink)

White wall covered in dark spots Heavy fuel oil damage after a puff-back.

This home in West Salem, Wisconsin suffered from a fuel oil “puff back”, which is literally an explosion of un-burned oil in the combustion chamber of an oil-fired furnace.  It sends out heavy, oily, black soot through the ventilation system and into every room in the house. All belongings were covered and needed to be restored.  It is a devastating experience, but SERVPRO of La Crosse County works hard to clean and inventory all of the content. We are able to remove the oily soot, and even the smell from the home.  Our goal is always to make your home “Like it never even happened.”

What To Expect:

When we visit your home after any type of fire loss, smoke, or soot damage, we will scope the affected areas to determine the extent of the loss. Our team will then always pretest affected surfaces to determine the type of smoke, and which products will help us recover the area most effectively. We have the equipment, expertise, and experience to restore your home. If a fire has damaged your home, call us right away at 608-786-0387.  SERVPRO of La Crosse County will treat you and your family with empathy and respect, and your property with care. 

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – 608-786-0387

SERVPRO of La Crosse is Here to Help!

8/3/2020 (Permalink)

With all the weather especially over the last few months, if you suffered water damage to your home or business, you have been able to get it all cleaned up.  

Did you know that there are debris removal guidelines that must be followed in order to get it picked up?  Thanks to FEMA and the US Army Corp of Engineers for the attached graphic to make this whole thing easier to understand.  

Debris should be placed curbside, keeping it away from fire hydrants, meters, poles, and trees which could make removal difficult.  It should not block roadways.

There are 6 categories that debris can be categorized into.  They are:

  1. Electronics-TV's, radios, phones
  2. Large Appliances-washer, dryer, refrigerators
  3. Hazardous water-batteries, paint, oil
  4. Vegetative-tree branches, leaves, plants
  5. Construction-building materials
  6. Household garbage

Still have questions?  You can check out FEMA's website at https://www.fema.gov/media-library/assets/documents/90745 or contact SERVPRO of La Crosse County at 608.786.0387.

Storm Emergencies Require A Lot Of Mitigation Help

8/3/2020 (Permalink)

SERVPRO of La Crosse County specializes in storm and flood damage restoration.  Our crews are trained, and we use specialized equipment to restore your property to its pre-storm condition.

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Sometimes, though, there needs to be more.  SERVPRO of La Crosse County is part of a franchise system that allows us to call on our neighbors for help.  With the storms and flooding of 2018, we had storm response teams come in from Mississippi and North Carolina to help.  With the thawing and rain of 2019, we had teams from New York and Texas come in twice to help your #WeAreLocal GREEN Team.  

Having the ability to call on others, makes SERVPRO unique in that we want to help and we are always ready for whatever happens to help make it "Like it never even happened."

The Science of Drying

8/3/2020 (Permalink)

Psychometrics, or the science of drying, is what your #WeAreLocal SERVPRO of La Crosse County uses to ensure that your home or business is properly dried down.  

When water enters a facility, many people think to just throw a few fans on it and call it good, but, more often than not, there is more to it.  Water can seep through pinhole cracks and crevices in floors; surfaces such as wood, drywall, and carpet readily absorb the water, pulling it further into the structure.  With hidden moisture that you cannot see or feel, potential problems can occur creating more damage. 

Your SERVPRO of La Crosse County technician  follows strict, industry approved guidelines to measure the moisture, drying techniques that can be used, deodorization and disinfecting services to help reduce secondary damages.  

They will inspect the structure, measure the moisture levels daily, end set equipment to expedite the drying process.  

Your environment is always seeking equilibrium, and it is because of this, a wet building can often dry naturally.  Wet goes to dry.  The problem with this, is that it takes too long which can pose the threat of secondary damages.  Using our top-of-the line drying equipment and moisture sensors, SERVPRO of La Crosse County is able to speed the drying process up to help make it "Like it never even happened."

Check Your Refrigerator

8/3/2020 (Permalink)

Is your refrigerator running?  

Then you should go after it...

You cannot go into a home nowadays that does not  have a refrigerator sitting in the kitchen.  Sometimes, there is one in the rec room or even out in the garage.  This one thing that people forget to do routine checks on.  

Were you aware that your refrigerator can have a leak and go unnoticed for months?  Almost all have a drip pan and some even have a water line-both of which can cause problems.

This refrigerator was leaking and left alone for almost two weeks when the family went on vacation.  Heat and humidity with the added water were trapped between then sub floor and the vapor barrier.  Upon returning home, not only was the distressed floor a cause for concern, but the smell emanating from the kitchen also got their attention.

Upon calling their #WeAreLocal GREEN team, we arrived on site and ready to get to work.  We extracted what water was left over, removed the floor, baseboards, cabinets, and set equipment.  The homeowners could not have been happier with SERVPRO's quick response to helping them get their home back.

How To Cover Cleanup Costs Without Flood Insurance

7/19/2020 (Permalink)

storm damage Owners of homes located in flood zones who have federally-backed mortgages are required to maintain flood coverage.

The cost of restoring flood damage can add up to thousands of dollars. This expense is particularly daunting for property owners who do not have flood insurance. Homeowners insurance policies exclude flood damage, and a separate policy is necessary to cover cleanup and rebuilding costs. The owners of residences not covered by flood policies can pursue several options when disaster strikes in Holmen, WI.


Apply for a Federal Disaster Grant


The Federal Emergency Management Agency offers grants to homeowners in federally recognized disaster areas. The FEMA Individuals and Households Program provides thousands of dollars of grants for the following recovery expenses:

-Repairing flood damage
-Restoring habitability
-Temporary housing assistance
-Specified needs

The maximum amount of an IHP grant is $33,000. These grants temporarily cover expenses for property owners with flood insurance who pay back the funds after claims are settled. Homeowners without insurance do not have to repay grants.


Apply for a Federal Disaster Loan


The Small Business Administration disburses loans for home repair. These loans are intended for restoration or replacing personal property, not for funding improvements. SBA disaster loans have a $200,000 limit for repairing or replacing a primary residence or $40,000 for replacing personal property and must be repaid.


Consider Purchasing Insurance


Once an uninsured homeowner has recovered from a flood, he or she may want to obtain insurance coverage. A flood policy is especially important for property located on a floodplain. NFIP policies have limits up to $250,000 for repairing damage and property replacement and private insurers also offer flood policies.


Owners of homes located in flood zones who have federally-backed mortgages are required to maintain flood coverage. Even if flooding occurs less frequently in the area where a home is located in West Salem, WI a flood insurance policy can provide property owners peace of mind and reduce out-of-pocket disaster recovery costs. 

Severe Weather Preparedness

7/15/2020 (Permalink)

One of the easiest ways to protect yourself during severe weather is to have a weather radio available.  These radios are just as important as having a fire alarm in your home or business.  

A weather radio is designed to alert you to dangerous weather situations such as an approaching tornado.  The warnings are issued to give you plenty of time to seek shelter.  

Recently, though, to keep up with technology, wireless emergency alerts can be activated through the WEA, which is a system that was launched in 2012, and is included on most smart phones.  It will also alert you of local emergencies, extreme weather warnings, AMBER alerts, and presidential alerts.  

If your phone dis not come pre-equipped with this app, the American Red Cross has designed several emergency mobile applications that uses GPS to determine your location and the importance of some warnings versus others.  These apps also have an "all clear" alert.  

For more information, you can visit: www.nws.noaa.gov/com/weatherreadynation/wea.html

or

www.redcross.org/mobileapps

4 Important Steps for Fire Damage Restoration

7/12/2020 (Permalink)

Building on fire. Each home fire is unique. Some houses are left with extensive smoke damage, while others have soot damage spread throughout the home.

A homeowner can see a number of difficult situations, but a home fire in Bangor, WI is definitely a big challenge. Once the fire has passed and everyone is safe, the nest step is fire restoration. At first, this can seem overwhelming. A homeowner can be faced with the following types of tricky damage:

-Damage from the flames in the form of burned walls, personal items and furniture
-Damage from the water and chemicals of the fire fighters
-Degradation from soot that coats many surfaces
-Damage from persistent odors

The unfortunate news is that none of this is easy to clean and repair. The cleanup process often requires the services of an experienced fire mitigation team.


A Proven Process


Each home fire is unique. Some houses are left with extensive smoke damage, while others have soot damage spread throughout the home. If the flames burned for a long time, large portions of the home will require fire restoration in the form of rebuilt rooms. A highly-trained team will follow a process that is flexible yet relies on proven techniques. A home inspection and assessment determines the scope of the damage to the home and is followed by a plan to remediate the impacted areas.

In some cases, a board up and roof tarp service is needed to secure the building from further harm and to protect people. If water damage is present, the water needs to be removed and areas dried. This is followed by soot and smoke removal and then cleaning and repair.


A Comprehensive Damage Cleaning


Professional fire restoration follows the highest standards of the cleaning and restoration industry. The best methods ensure that the home is returned to its original condition and all soot and smoke damage is eliminated to the best possible degree. A home fire is a challenging situation, but homeowners do not have to face it alone.

Commercial Cleanup is No Easy Task

7/10/2020 (Permalink)

When grime, odor, and other challenges go beyond the scope of your regular janitorial staff, call in the professionals. Whether it’s removing an odor problem or deep cleaning flooring or shelving, you can rely on SERVPRO of La Crosse County to make your work space look its very best.

We have been known to complete cleaning services in large warehouses measuring  approximately 8,000 sq.ft.; which included an office, breakroom, and restroom area. Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO of La Crosse County has the training and expertise to help make it “Like it never even happened.”

The Facilities Manager said, "They were able to clean while our staff continued to work on production." SERVPRO offers services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:  Biohazard, Ceilings, Walls, Floors, Drapes, Odor Removal, Sewage, Crime Scene, Vandalism, and more.

Have Questions?  Call today at 608-786-0387  No job is too large or too small.

When Nasty Happens...

7/10/2020 (Permalink)

Water damage in your building is bad.  Toilet overflows, sewage backups and other intrusions are more than nasty, smelly messes;  these bio-hazardous damages can bring with them harmful microorganisms as well as moisture that can ultimately lead to mold growth. 

Building occupants should exercise precautionary and safety measures during times of "black water" invasions. 

  • They should avoid all contact with sewage and all items contaminated by sewage. 
  • They should wash their hands thoroughly after coming in contact with anything that might be contaminated.   

A mop and common cleaning products may not be enough.  Your #WeAreLocal SERVPRO of La Crosse County is trained to clean and restore your building.  They understand the disruption and will work quickly to minimize any further damage.  

By utilizing the following procedures, and by abiding OSHA guidelines, SERVPRO of La Crosse County, will get you back to business quicker.

  • Identify the source/type of water
  • Measure temperature and humidity for drying analysis
  • Survey the extent of damage and inspect the premises
  • Perform emergency water extraction
  • Move and block furniture
  • Inspect carpet and padding
  • Apply necessary treatments
  • Utilize and monitor drying equipment
  • Dispose of refuse

Fire! Fire! Now what??

7/10/2020 (Permalink)

Although a fire itself does a significant amount of fire and smoke damage to items touched by flames - smoke, soot residues and water damage or flooding from the fire department will affect other parts of your home. It is important to take all necessary precautions before entering your home after experiencing fire damage.

Besides natural hazards that may exist, entering your house can be 1) unsafe and 2) lead to secondary damages as movement or foot traffic can make some of your personal items unsalvageable. Protect your investment wisely and hire an established restoration contractor like SERVPRO of La Crosse County to help get you back on your feet after fire or smoke damage has affected your home.

SERVPRO has 24-hour emergency services available 365-days a year, including holidays. Our technicians have received the necessary IICRC certifications and follow all municipal and OSHA safety guidelines to perform fire damage restoration on your property.

Insurance companies choose SERVPRO of La Crosse County because we offer full-service to our clients. We manage your entire restoration project, providing customers with a detailed scope of work and schedule through each phase of the project while answering any questions you may have throughout the fire restoration process. 

Having a company like SERVPRO of La Crosse County on your side after a fire or water damage to your property can make a major difference in not only protecting the value of your investment but ensuring you have the best experience possible in dealing with a fire or water damage.


SERVPRO is a full service disaster restoration contractor serving the La Crosse Area. SERVPRO is faster to any size disaster providing 24 hour emergency service with direct insurance billing. Call us 608.786.0387.

Tallying the Total Damage From a Fire

7/5/2020 (Permalink)

Man using fire extinguisher. Remediation efforts can remove water, dry out wet areas and result in fewer items to throw away.

Even a short blaze in your home can cause a lot of damage. The flames can destroy wood, fabric and plastic, while soot and smoke can coat just about everything in the house. You might be tempted to just throw away everything, but professionals have a better idea of what can be saved. You should pay special attention to the following items:

-Food
-Clothes
-Cosmetics
-Medicines


Some items will become damaged if they encountered high heat. To be sure, consult with the experts of a local fire remediation team in Midway, WI. They can give an honest assessment of the viability of items after a fire, or direct you to other resources for a more definitive answer.


The Effects of Fire Fighting


When fire fighting crews come into our home, they are focused on three things: saving lives, protecting property and putting out the fire. As such, their actions may cause damage to the home in the form of broken windows, holes in the roof and the residue of water and chemicals to put out the flames. All of this wreaks havoc, though it is less than if the entire home went up in flames. Many of these damages can be cleaned with the proper equipment and cleaning methods. Remediation efforts can remove water, dry out wet areas and result in fewer items to throw away.


The Process of Professional Restoration


Parts of the house that do not have extensive fire damage might nonetheless still have serious soot and smoke damage. A professional process will look to restore items that can be cleaned. It is usually less expensive to clean clothes and furniture than it is to throw away valuable items. The same is true for documents, paintings and electrical equipment such as computers, televisions and appliances. The overall damage from any fire is considerable. It is a challenging process to recover but there is always a way forward with professional help. 

5 Things To Know About Fire Damage

7/3/2020 (Permalink)

A fire destroyed five stores Commercial fire damage in La Crosse, WI

5 Things To Know About Fire Damage

If you need help with smoke cleaning after a fire at your La Crosse, WI, business, then you may want to contact a local fire damage restoration service. This can be important as a team of professionals should know all the ins and outs of what to look for when dealing with fire damage. Here are five things you may want to know as well.

1. It Can Lead to Multiple Damage Types

A fire can bring several forms of damage with it. In addition to the flames, smoke damage and problems with smoke odor can occur. Soot can also present a problem.

2. Fire Suppression Can Cause Damage As Well

The fire suppression measures used to put out a fire can also cause damage. A fire hose of overhead sprinklers can cause flooding and water damage. If left unattended, this can lead to problems with mold.

3. It’s Important To Take Protective Measures

In some cases, there may be several steps to repairing the property before the smoke cleaning and other repairs can take place. It’s important to protect the space until then. You can do this by using tarps or boards to help seal off the area from weather and other outside forces that could be a problem.

4. Items Can Be Restored

You may be comforted to know that in many cases a restoration service may offer content cleaning as well. This means that many office items can be cleaned and repaired for future use.

5. The Property Can Be Restored

A local restoration service should have access to the tools and equipment needed to fully restore your business property after a fire. With a little time and work, they can have it looking “like it never even happened.”

When dealing with fire and smoke cleaning, it’s important to contact a professional as a fire can have several damage types associated with it, including the water damage from the fire suppression efforts. It’s also important to protect the space until repairs can be made. Remember, with the help of these professionals your property and office items can be restored.

Put Your Trust in SERVPRO

6/30/2020 (Permalink)

24/7 Including Holidays Disasters don't just happen during business hours.

Dealing with Disaster 24/7

When disaster happens at a business, it's important to hire professionals you can rust to help assist in the recovery and restoration efforts. SERVPRO serves New Amsterdam, WI along with many other cities throughout the United States, making it faster to any size disaster. SERVPRO is trusted by the majority of insurance agencies for a number of reasons, including the following:

-With over 1700 individually owned and operated franchises nationwide, SERVPRO is close by for a fast response.


-SERVPRO offers service availability every hour of every day.


-SERVPRO specialists are rigorously trained in disaster and restoration.


Faster to Any Size Disaster


Because SERVPRO has numerous franchises across the United States, their prompt services are available to most metropolitan and rural areas. When clients are in need of an emergency response, SERVPRO professionals can respond fast to be on site and help to alleviate any stress the client may be experiencing.


24/7 Reliable Service


Disasters don't just happen during business hours. SERVPRO of La Crosse County understands this which is why our professionals are always on call to assist clients during their most stressful moments. This is an important reason insurance agencies and their clients put their trust in the SERVPRO name.


Highly Trained Specialists


Each SERVPRO franchise business is required to employ specialists who have received training that meets the SERVPRO standard. This ensures that you can return safely to your business like the disaster never happened. The specialist will begin with a mitigation plan that is followed by meticulous cleaning that will remove all dangerous pathogens, molds and structural hazards. Because SERVPRO has worked with most major insurance companies, SERVPRO can be a partner to the client in steps to processing their insurance claim.


Dealing with disaster is stressful. Recovering from it doesn't need to be. The next time you or a client is facing a disaster situation, remember, SERVPRO is faster to any size disaster and trusted by more agencies.

If you think you see Mold - Certified: SERVPRO Cleaned

6/15/2020 (Permalink)

Mold DIY Cleaning product, gloves and brush. Call SERVPRO "Green Team" to get it Clean

Microscopic mold spores occur naturally. Over 100,000 types of fungi have been identified. Some types of fungi are very useful.  They are used to bake our breads and to ferment alcoholic beverages.  The unique flavor of Blue Cheese and Gorgonzola Cheese is the result of mold; and lifesaving penicillin is also the product of mold.

Although some forms add value to our lives, other forms of mold can cause health effects, especially with infants, children, pregnant women, the elderly, and people with asthma, allergies, and weakened immune systems.

Some companies advertise “Mold Removal” and even go as far as to guarantee that they will remove all mold.  This is a misconception, as it is impossible to remove all molds from a home or business.  SERVPRO of La Crosse County offers Mold Remediation, which reduces the mold spore count back to its “natural” or “baseline level”.

Indoor Air Quality/Environmental Professionals will come into your home and evaluate the quality of the air inside a structure.  Using various testing devices and equipment, these professionals collect air and surface samples to compare the indoor mold spore count to the outdoor environment.  

If You Think You See Mold, Call Us Today (608) 786.0387  Our trained professionals will inspect your home or business, and create a scope of work to remediate the mold from the structure.    

SERVPRO is Here To Help

SERVPRO is the Team to Call

6/3/2020 (Permalink)

Apartment wall with water damage being dried throughout Water Extraction and Drying in apartment building to prevent further internal damage or possible mold issues

When water damage affects your home or business, you want it restored as soon as possible.  SERVPRO of La Crosse County  has been restoring property in our area for 14 years.  SERVPRO is the trusted choice for hundreds of insurance companies nationwide, because they know that we have the expertise and the experience to the job right.  

The first 24 hours following a water incident are the most important in preventing secondary or permanent damage.  Within four hours of loss notification, an IICRC Certified Technician will be on-site to help ensure a water damage is handled by completing the following steps:

  1. Inspection
    1. Affected areas are inspected to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work.
  2. Emergency Services
    1. Steps are then taken to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting excess water and preparing the area for drying.  Needed emergency services are explained  to you step-by-step.
  3. Monitoring
    1. To help ensure your home or business and belongings are dried to appropriate industry standards, SERVPRO of La Crosse County will monitor the drying process.  Updates are communicated to you on a regular basis.
  4. Restoration Services
    1. Structural materials are repaired, carpets are reinstalled, property and belongings are cleaned before leaving.  A final walk-through of the site will be conducted with you to ensure the property was returned to preloss condition.

Have you recently suffered a water damage in your home or business?  Whether it be a flood or an unnoticed leaky pipe, SERVPRO of La Crosse County is Here to Help.

608-786-0387

Spring Showers can be hazardous

5/26/2020 (Permalink)

Basement Flooding with water damages to personal possessions SERVPRO can help make it look as if it never happened

Here in the La Crosse area, torrential rains can often cause flooding especially in the spring time. When floods damage your La Crosse home or business, give locally owned and operated SERVPRO of La Crosse the opportunity to help you throughout the cleanup and restoration process. Our team has the training, expertise, and tools necessary to help you recover quickly from a flood. Cleaning up after a flood requires patience and persistence, and is often an overwhelming task for homeowners and business owners. However, if you decide to do the cleanup yourself, here are our best 7 tips for cleaning up after a flood:

1.      Wear Protective Clothing.  Floodwaters carry potentially hazardous chemicals, bacteria, debris, and even wildlife. It is imperative that anyone starting the cleanup process wears steel-shank and toed boots, mid-arm rubber gloves, eye protection, and heavy clothing.

2.      Use Proper Equipment. As soon as it is safe to go back into your home or business, extract the standing water with a wet/dry vacuum. Using fans and portable dehumidifiers throughout will also help to speed up the process. If electricity has been cut to your home, use a generator and extension cords designed for outdoor use.

3.      Remove Furniture. If possible, place water damaged furniture  outdoors to dry, preferably out of direct sunlight.

4.      Remove Carpet. Carpet that has been saturated by floodwaters will need to be thrown out. Cut into narrow strips, roll, and dispose of properly. Be mindful that carpet and padding will be extremely heavy when waterlogged. Rent a dumpster to aid in the disposal.

5.      Scrub Hard Surfaces. Use a combination of soap and hot water and then a sanitizing mixture of bleach and water to scrub all of the hard surfaces including floors, walls, counter tops, and others items to kill the potentially dangerous bacteria carried by the water. Purchase a large supply of buckets, sponges, stiff scrub brushes, and paper towels.

6.      Apply Mold Inhibitors. In our area, mold starts to develop within 48 hours of  water damage. Once the water has been extracted, the drywall, insulation, and carpeting have been removed, and all surfaces have been disinfected and dried, apply a commercially available mold inhibitor.  This step will help prevent the need for mold remediation in the future.

7.      Research Restoration Tips.  When water damages personal items like photos, antiques, clothing, or fine art, it can be tempting to throw them in the dumpster with the other damaged items. However, there is a chance that with proper restoration, these items can be salvaged. It is important to use the techniques and processes professional emergency flood restoration teams utilize.

Severe weather is common in our area, and SERVPRO of La Crosse ensures that all of our team members have the training and the equipment necessary to restore properties to their pre-flood condition. We are honored to be a preferred service provider for many national insurance companies, allowing us to coordinate directly with them, saving you time and frustration. Call on us whenever disaster strikes; we serve our community 24 hours a day, 7 days a week.

SERVPRO of La Crosse is Faster to Any Size Disaster, helping residential and commercial property owners when natural disasters, water damage, sewage backups, floods, fires, mold infestations, and other events happen. 

Free Emergency Ready Profile Being Offered to Local La Crosse County Businesses

4/26/2020 (Permalink)

Emergency Ready Profile Information An Emergency Ready Profile is a free assessment done by your local SERVPRO Marketing Representative.

Did you know that 50% of businesses that suffer a loss NEVER reopen...? 

The Emergency Ready Profile is a handy go-to for your home of business.  It contains all the important information you would need in the event of an emergency or catastrophic situation.  We don't think about the what-ifs in life, but what would you do if a sewer pipe burst while you were away for the weekend or a fire swept through your property?  SERVPRO of La Crosse County offers a FREE service to help you gather vital information and pictures.  We put all of this information into a handy reference guide that is easily downloaded into our app.

The ERP provides an immediate plan of action while establishing your chain of command. 

There is NO cost to you or your business. 

Critical information is at your fingertips for when every second counts.  (Shut-off valve locations, account numbers,  priority areas, and relevant contact information.)

Whether it's in your home or business, we are #Ready for whatever happens. 

#Faster to your disaster.

608-786-0387

SERVPRO is Here to Help during this time of need.

3/17/2020 (Permalink)

SERVPRO employees wearing full protective suits and masks. We are going out of our way to be sure that not only our team mates are safe, but our customers are too.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of La Crosse County at 608-786-0387

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-

Water Damage-Big or Small-SERVPRO Can Handle it All!

2/24/2020 (Permalink)

Big truck and small truck Big or small, your local SERVPRO can handle it all.

When damage affects your home or business, you want it restored as soon as possible.  SERVPRO of La Crosse County  has been restoring property in our area for 14 years.  SERVPRO is the trusted choice for hundreds of insurance companies nationwide, because they know that we have the expertise and the experience to the job right.  

The first 24 hours following a water incident are the most important in preventing secondary or permanent damage.  Within four hours of loss notification, an IICRC Certified Technician will be on-site to help ensure a water damage is handled by completing the following steps:

  1. Inspection
    1. Affected areas are inspected to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work.
  2. Emergency Services
    1. Steps are then taken to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting excess water and preparing the area for drying.  Needed emergency services are explained  to you step-by-step.
  3. Monitoring
    1. To help ensure your home or business and belongings are dried to appropriate industry standards, SERVPRO of La Crosse County will monitor the drying process.  Updates are communicated to you on a regular basis.
  4. Restoration Services
    1. Structural materials are repaired, carpets are reinstalled, property and belongings are cleaned before leaving.  A final walk-through of the site will be conducted with you to ensure the property was returned to preloss condition.

Have you recently suffered a water damage in your home or business?  Whether it be a flood or an unnoticed leaky pipe, SERVPRO of La Crosse County is Here to Help.

608-786-0387

Biohazard, Vandalism, and Crime Scene Cleanup in La Crosse County

1/31/2020 (Permalink)

Two men in tyvek suits and respirators. Two technicians are wearing full personal protective equipment in order to perform a rather messy cleanup.

Exposure to biological and chemical containments can pose serious health consequences for building occupants, employees, customers, and owners.  Failure to properly handle and safely remove such substances can contribute to dangerous environments.  

Your #WeAreLocal SERVPRO Franchise Professionals are trained to safely and effectively remove hazardous biological substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations.  SERVPRO of La Crosse County can help turn unsafe environments into clean, safe homes and businesses by helping with:

  • Blood borne Pathogens include bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma. crime, or death.
  • Methamphetamine Labs contain many chemicals that are a result of the production of illegal drugs.  They are volatile and can leave harmful residues throughout a structure.
  • Crime Scene Residues
  • Arson Click for more information
  • Vandalism cleanup includes graffiti, egg, spoiled foods, and human or animal waste and consists of cleaning and deodorization.
  • Sewage Backups introduce harmful microorganisms  into a structure.  SERVPRO removes the sewage, contaminants, and moisture, all while disinfecting as they clean.  
  • Black Water Intrusions Click for more information
  • Mold Mitigation and Remediation Click for more information

Have questions or need more information?  Give is a call at 608-786-0387 or send us an email at SERVPRO9488@yahoo.com

Special Cleaning Services Available in La Crosse County.

1/29/2020 (Permalink)

Employees learning about product. SERVPRO of La Crosse County's owner, Vince, recently held a company wide training in regards to the Ultrasonics Machine process.

SERVPRO of La Crosse County's owner, Vince, recently brought everyone in the office together in order to show off the Morantz Ultrasonics Cleaning System.  This wonder of a machine is used in place of hand cleaning items that have been dirtied by soot, mold, and water.  

This cleaning system is easy to use and is safe for the environment.  It uses the process of Cavitation which is the formation of bubbles-lots of bubbles that are created by sound waves that move through water.  

What kinds of things can be cleaned by this machine? 

  • Window Blind Cleaning made of wood or vinyl, Venetian, vertical, roller shades, shades, curtains, shutters, mini blinds, and draperies.
  • Contents Cleaning includes knickknacks, collectibles, stuffed animals, toys, dishes, fixtures, antiques, and ceramics.  
  • Medical Cleaning supplies such as wheel chairs, IV poles, trays, nurses station equipment, and surgical equipment.
  • Electronics Cleaning of computers, TV's, DVD and CD players, appliances, keyboards, power tools, lamps, and so much more!
  • Parts Cleaning of automotive, airplanes, boats, restaurants, kitchens, and even industrial equipment.

SERVPRO of La Crosse County believes in using safe and gentle cleaning procedures in order to restore your belongings rather than to replace them.  We work hard to get your property and your life back to normal as quickly as possible.

Have you had a recent damage to your home or business?  Or just need a good cleaning of your golf clubs or suitcases?  

Let us help...608-786-0387

Mold Cleaning in a La Crosse County Home

1/24/2020 (Permalink)

Mold on a basement wall. When a home is left unattended for some time and a flooding situation happens, mold is given the right ingredients to grow at an exponential rate.

After all of the moisture that we have experienced over the last few years, did you happen to have water where it shouldn't be?  Did you clean it up by yourself?  Hopefully, you got it all.  How do you know?

Is there a funny odor emanating from the area that happen to get wet? Fungi and mold naturally occur in our environment with over 100,000 different species that have been identified.  Excessive amounts of mold and mold exposure may present health effects for some people.  

SERVPRO Franchise Professionals handle water damages every day and know prompt action is required to prevent mold growth.  Be alert for:

  • The presence of visible mold.
  • Strong musty odors, which may indicate mold is present.
  • Any evidence of past moisture problems that might have undetected mold growth.
  • Excessive humidity.

Any of these conditions may require a a qualified indoor air quality/environmental professional to inspect the building for mold growth and water damage problems.

SERVPRO Technicians care about proper restoration of your structure and, in most water damage situations, can safely restore your building to preloss condition.

Let us have a look at it.  608-786-0387

Fire Prevention Starts at Home in La Crosse County

10/8/2019 (Permalink)

A family home has been damaged by fire. Fires can be devastating. Once the fire trucks leave-not only do you have damage from the fire itself, but water damage from the firefighters.

They say good habits start as a child as they watch the adults in their lives.  October is the start of the heating season in most parts of our country.  Are you ready to flip that switch?  Let's find out...

Does every room including bedrooms, have a working smoke detector?  Half of home fire deaths occur between 11:00 p.m. and 7:00 a.m.  Most people are sleeping at this time. 

Granted, 51.6% of fires in 2017 were started by cooking, and other causes include 9.1% from heating, 7.1% have been caused by unintentional carelessness,  and lastly, 6.5% from an electrical malfunction.  (According to  https://www.usfa.fema.gov/data/statistics/#causesR).

Change out your furnace filter.  Newer, cleaner filters will help your furnace run more efficiently.  

Inspect electrical cords and all heating equipment and that it is clean and in proper working order.

With Fire Prevention Week upon us, be sure to check and test your smoke alarms.  Be ready and prepared for whatever happens.  

Water Heater Damage in La Crosse County

10/8/2019 (Permalink)

Rust on your water heater and a wet floor are signs to have it checked. This water heater is in failing mode. Pay attention to the various rust spots along the tank and wet floor underneath it.

The majority of water heaters typically fail between 8 and 10 years.  You don't have to be caught off guard when it does happen. 

5 signs that it's time to replace your water heater include: 

  1. Your heater is too old
  2. Rust spots that you can see on the outside of the tank.
  3. Noise from the heater.
  4. Water leaking from the heater.
  5. Water isn't getting hot enough.  

Using the serial number, you can easily identify in what month and year your heater was manufactured.  The first two numbers in the whole number reflect the month, with the next two, the year.  Knowing when it was manufactured gives a pretty good indication when it should be replaced.

Rust is the one thing can affect the steel that your tank is probably made out of.  Rust can slowly spread and eat through the steel.  Rust serves as a warning sign for oncoming leaks.  When rust appears in your water as its coming out of the faucet, chances are, there is rust in your heater.  

Noises from the heater become louder and louder as the tank heats up the water the older it is.  These noises can be caused by sediment build up. 

One primary cause for leaks is the thousands of heating cycles that a tank undergoes causing the interior tank to turn brittle.  Other causes include the fittings or connections have loosened, or the temperature/pressure overflow pipe no longer functions.  

Heating issues are caused by a mis-adjusted thermostat, a broken heating element, or a tank that is too small for your home.  

When something happens to your heater, a leak, rust, or a split, give your local green team a call.  The quicker and sooner a water problem is cleaned up, the less likely further damages can occur.  

Give your #WeAreLocal GREEN Team a call at 608-487-9758 for immediate assistance.  

SERVPRO of La Crosse County Has Your Water Damage Information

9/3/2019 (Permalink)

employee using green hosed equipment to remove water SERVPRO of La Crosse County is "Faster to any Disaster" for a reason. Quick mitigation of a water damage reduces trouble later.

Despite what many people think, not all home water damage is created equal. There are actually a number of different classes and categories of water damage. According the IICRC (Institute of Inspection Cleaning and Restoration Certification), there are three categories of water/liquid and four classes of the damage.

Category 1 – This is basically any liquid from a clean and/or sanitary source like a faucet, a toilet, or fountain.

Category 2 – This refers to liquid/water that used to be called grey water, which can potentially cause illness if ingested. This includes things like dishwasher or washing machine overflow, toilet overthrow or sink drains.

Category 3 – This category used to be called black water; it is extremely unsanitary. This includes sewer backup, flooding from rivers, and stagnant liquid that has fostered bacterial growth.

Now let’s examine the classes;

Class 1 – This is very easy to deal with and only affects a part of a single room, with little to no wet carpet, with water only on surfaces like wood or concrete.

Class 2 – This class effects and entire room, and wetness has went up the walls about 12” or more, with moisture still in the structure.

Class 3 – This class basically means that ceiling, walls, carpet and insulation are all saturated with liquid or water. This is often due to water coming from overhead.

Class 4 – This class means that there has been enough water or time to saturate materials with very low levels of permeation, like hardwood or stone.

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Call SERVPRO of La Crosse County at 608.786.0387 for all of your restoration needs!

SERVPRO of La Crosse County Can DRY Your Files After a Water Damage

8/31/2019 (Permalink)

stacks of paper for document drying SERVPRO is one of only four companies in the United States that has the technology to restore damaged paper and books.

SERVPRO of La Crosse County offers Vacuum Freeze Drying that is the most efficient and effective way to salvage water-damaged documents. 

The Document Restoration Team uses sublimation-turning a solid directly into a vapor, skipping the liquid stage to avoid causing more damage to the documents.

This state-of-the-art technology used by SERVPRO technicians is the only method approved by the National Archives and Records Administration and has been used by the Library of Congress.

All employees of the Document Restoration Team are HIPAA Master certified.  Once your items arrive at our SERVPRO facility, 24/7 video surveillance is guaranteed.

Standard drying time is 7-10 days.  The time frame can vary, though, based on moisture content and backlog.  SERVPRO's goal is to make the process as simple as possible for our customers.

Have you recently suffered a water damage in your home or business?  Were tax records or human resource files affected?  Call your local   SERVPRO of La Crosse County today to get them well on their way to recovery.  608.786.0387

Drinking Water Guidelines Following an Emergency in La Crosse County

8/28/2019 (Permalink)

glass of Dirty Water and glass of Clean Water How do you take your water?

Did you know that a normal active person needs about three quarters of a gallon of fluid daily?

But, following a disaster, clean water may not be easily accessible.  You should prepare yourself and your family in the event a disaster occurs NOW.  September is National Preparedness Month.

The following are some tips to take into consideration when creating your emergency lists and plan...

  1. Never ration drinking water unless ordered to do so by authorities.  Minimize the amount of water you will need by reducing activity and staying cool.
  2. Drink water that you know is not contaminated first.
  3. Try to avoid carbonated or caffeinated beverages which can dehydrate you and can increase your need for water.

If clean water sources become hard to find, there are many ways to treat water in order to make it drinkable.  

  1. Boiling water is the safest method of treating water.  In a large pot or kettle, bring water to a rolling boil for one full minute.  Some may evaporate, but be sure it cools before drinking.
  2. Chlorination is using 16 drops of bleach per gallon of water and letting it stand for 30 minutes.  If the water does not have a slight bleach odor, repeat the dosage and wait another 15 minutes.  If it still does not have a smell, then discard it altogether and locate a new source.
  3. Distillation is a process that removes microbes that resist boiling and chlorination.  This process involves boiling the water for 20 minutes and collecting the condensation.

To store water that is ready for drinking, you can prepare your own food grade water storage containers.  Water not commercially purchased should be replaced every 6 months.

La Crosse County Pets Should be Included in Your Emergency Action Plan

8/28/2019 (Permalink)

picture of many cats and dogs When is comes to planning an emergency plan, be sure to include your animals.

When planning for an emergency, do you remember to include your animals-all of them?  Our pets enrich our lives in more ways than we can count.  In turn, they depend on us for their safety.  The following is a safety checklist to help get you started with your planning.  

Preparation-If it is not safe for you to stay, it is not safe for them.

  1. Know which hotels along your evacuation route will accept you and your pets.
  2. Most Red Cross shelters can only house service animals.
  3. Have a list of friends, family members, boarding facilities, or shelters and their phone numbers that can care for your animals in an emergency. 
  4. Be prepared to separate them.
  5. Include your pets and their carriers when practicing your drills.
  6. Be sure that your pet's vaccinations are current and up to date.  Proof of these are required when sheltering needs to occur.
  7. Consider "microchipping" your pets.

Emergency supplies are also needed for your animals.  Keep items accessible and store them in sturdy containers.  These kits should include things like extra, sturdy leashes, food and food dish, water and a dish, any medications, a first aid kit, current photos, information of feeding schedule, and any toys.

When storm warnings are issued-that is your key to put your plan into place.  Make calls to confirm hotel or shelter stays.  Be sure all collars and ID tags are securely attached to each animal.

Hopefully, this little bit of information goes a long way in helping you to save your pets.  As always, be weather aware.

SERVPRO of La Crosse County Cleans Your Hospital

8/26/2019 (Permalink)

employee in lift cleaning side of 2 story building Your #WeAreLocal GREEN Team is available to help with those necessary cleaning jobs that nobody wants to do.

SERVPRO of La Crosse County cleans the exterior of this local hospital once every other year.  After the typically long winters, there always seems to be an infestation of spiders and their webs, bird nests and their feces, as well as bee hives.  SERVPRO is called in to power wash all the windows, sills, brick, and fixtures on the roof of the building.  They recently added their clinic, administration building, and doctor's house to their list of cleaning.  

No job is too big for your #WeAreLocal GREEN team to handle.  Due to the fact that we are a franchise, we have the capability to call in other franchises should we need additional help.  

SERVPRO is your helper with all the mud and muck of the seasons.  Call us today for your free commercial estimate 608.786.0387

SERVPRO of La Crosse County Saves Lives

8/23/2019 (Permalink)

First Blood Drive Hunter joined the forces at Bangor High School recently to add to the donation trend.

Almost every month in almost every town that we service, you can find a blood drive.  

Did you know that your #WeAreLocal GREEN Team are suppliers of the red?  Cathy, our owner, is a regular donor.  Following in her footsteps, our newest Marketing Rep., Hunter, and finally, after many hesitations, our Marketing Manager, Heidi.  

The American Red Cross has an app where you can follow your blood once it is collected.  You can schedule your next appointment or see where your donation has ended up.  Each pint has the possibility to save 3 lives!

SERVPRO of La Crosse County is proud to be a sponsor of various charitable events, but this one is top on our lists.  Now, that we have some team members willing to donate, hopefully you will too!

SERVPRO of La Crosse County is Here for Your College Student

8/23/2019 (Permalink)

UWL Fire After a fire happened last year at UWL, SERVPRO of LA Crosse County was there to help make it "Like it never even happened."

Many students and staff are moving back into the dorms over the next few weeks.  With the excitement of it all, many important details can be missed throughout the whole process.  Do you talk about fire safety with your student?  Do you talk about being prepared if an emergency should happen on campus?

Apartment and dorm safety all begins with a plan. 

  1. First and foremost, create an escape plan.  Practice your plan. 
  2. Count the number of doors there are between yours and the fire exit.  Memorize the number in case you have to find your way in the dark. 
  3. Know where all the exit doors and stairs are located on your floor.  

STAY CALM!  In the event an evacuation is needed due to fire, run your plan as you have practiced it.  

  1. If your door feels warm to the touch, DO NOT open it.  Call 9-1-1.
  2. Stuff the cracks around the door with towels, bedding, tape, and etc.  Cover vents.
  3. Wait near a window and signal for help with a flashlight or white cloth.
  4. If your door is cool enough to open, do so slowly.  STAY LOW.  If it is safe, follow your evacuation plan.  Never use the elevator!

Stay and wait outside for help to arrive.  SERVPRO of La Crosse County can be on site within a short amount of time to respond to a fire.  We can provide everything from board-up services to emergency mitigation.  

608-786-0387

Four Common Causes of Indoor Flooding in the La Crosse Area

8/7/2019 (Permalink)

From washing machines to toilets, we've got you covered.

A long time ago, before indoor plumbing became a huge success, there wasn't a huge threat of water in the home.

Nowadays, with multiple bathrooms, wash machines, dishwashers, ice makers, and sinks, our homes and businesses are filled with pipes bringing water in and out.  Indoor flooding is one of the leading causes of water damage and can be successfully mitigated by SERVPRO of La Crosse County.

  1. Leaking or broken pipes are the most obvious cause of indoor flooding.  Changes in water pressure or faulty setup can cause pipes to burst.  
  2. Water heaters are a necessity in our homes for showering or washing dishes.  Even a small leak in a tank that holds 250 gallons at any given time, can cause major flooding due to the endless flow.  Keeping on the maintenance of your heater is a good practice to get into. 
  3. Minor clogging and slowing down of drains may be an inconvenience, but over time if left, these clogs can cause potentially big damage.  
  4. Washing machines are a nice thing to have in your home due to their convenience and ease.  The most common problem found with them, though, is a leaking intake hose and can worsen over time.  

You can’t control when a flood hits your home or business. Thankfully, if you can recognize the common causes of indoor flooding, you’ll be prepared to prevent floods before they happen and handle them when they strike. 

If you are in need of water mitigation services in the La Crosse Area, give your #WeAreLocal GREEN Team a call for help 608-786-0387.

Not All Water Damages Happen in the Winter

8/6/2019 (Permalink)

From broken pipes to leaking pipes to flooding, SERVPRO or La Crosse County is here to help.

Water damages can happen anytime especially when you are least expecting them.  Rest assured that SERVPRO of La Crosse Countyhas seen it all!  From broken spigots on the outside of the home that causes water to come in, to sump pump lines that break or back up, refrigerator ice and water lines that have been leaking over a long period of time, wash machines that overflow, to backyard pools that burst and send water into the home at he same level.  Pretty sure we have seen it all.  

Did you know, though, that your #WeAreLocal SERVPRO of La Crosse County has highly trained water restoration technicians available 24/7/365 to help assist you in your time of need?  We are here to help make it "Like it never even happened" with our expertise and equipment.  We are ready to respond faster to any disaster to properly restore your home or business.  

608-786-0387

Got your Grillin' On this Summer in La Crosse County?

8/1/2019 (Permalink)

On average 8,900 home fires are started by grills each year.

"It doesn't take long to prepare your grill for safe cooking, but it can take months to recover from a fire and the resulting flame, smoke, and water damage.  Invest a few minutes now to get your outdoor cooking equipment clean and ready to go, and then spend your summer enjoying good times and great food, not dealing with the destruction and heartbreak of a house fire."  

According to the NFPA, the top three causes of grilling fires are:

  1. Failure to clean the grill
  2. Leaks in gas hose lines or breaks in the grill body itself
  3. Proximity to flammable objects.  

There are some general safety guidelines that should be practiced with any grill. 

  1. Check the cleanliness of your grill.  Remove grease or fat buildup from the unit and the catch trays.  
  2. Position your grill away from home and deck railings-10 feet- and out from under eaves and low hanging tree branches.
  3. Keep children and pets away.
  4. Never leave a grill unattended.  

With propane grills, check for leaks and open the lid before lighting.

Only use charcoal starter fluid or a charcoal chimney with this type of grill.  Never add starter fluid or any flammable fluid to the fire.  Lastly, dispose of coals in a metal container until they have completely cooled.  

If your grill happens to start a fire that you were not anticipating, please let SERVPRO of La Crosse County know so we can be there to help make it "Like it never even happened".  

Heat and Humidity-How's Your Dehumidifier Holding Up?

7/11/2019 (Permalink)

One small dehumidifier caused whole home devastation.

Summer is officially upon the Midwest.  Betcha you are running your dehumidifier all the time, aren't you?  Keep an eye on it just like you would any other small appliance.  

Since 2013, mechanical issues with the Gree and Midea built dehumidifiers have been known to overheat and burst into flames.  These were sold under dozens of brand names and the numbers are in the millions.  

The overheating of the units has caused hundreds of house fires according to the Chicago Sun Times dated April 12, 2019. Many people still have these dehumidifiers in their homes and are unaware that they have been recalled.  

SERVPRO of La Crosse County has been to numerous homes after a dehumidifier has caused a fire affecting the whole home.  You should check the recall list to see if yours is on it.  

As always, you can call your #WeAreLocal GREEN #cleanexpert Team for help. 

  • Board-ups
  • Emergency extraction of water
  • Soot and smoke cleanup
  • Content pack out and cleaning

SERVPRO of La Crosse Offers a Thoroughly Post-Construction Cleanup

7/11/2019 (Permalink)

Post-construction cleaning of a new clinic. Cleanup of a new commercial property takes time and energy.

Recently, SERVPRO of La Crosse County was called into help a contractor with the cleanup process of a major construction project.  This project was just over 90,000 square feet and was still in the works.  

Your #WeAreLocal GREEN Team was approved to come into the facility during the building process to start the cleanup.  The GREEN Team went through every room, every square inch, every window, every outlet, every drawer, and everything in between to get all of the drywall dust, finger prints, and muddy footprints (because this was springtime in the Midwest) cleaned up.

SERVPRO of La Crosse County worked endlessly to get the everything cleaned up.  Overall, the GREEN Team finished in about 8 weeks.  

Need an extra pair of hands or two to help with a cleanup process?  SERVPRO of La Crosse County is #HeretoHelp with the knowledge and products to get it done. 

Got a Job and No Time to do it?

7/11/2019 (Permalink)

Becky, Andy, and Bonnie took some time to do the detailed work of the railing in the dirty stairwell.

Did you know that your #WeAreLocal GREEN Team is #HeretoHelp?  That pesky cleaning job that laughs at you every time you think about having to do it.  

Put a sock in it.  Give your SERVPRO of La Crosse County a call to help.  The GREEN Team was recently spotted cleaning the stairwell of a parking ramp located in the downtown area of La Crosse.  We have the  people, equipment, and product to get jobs like this done. 

Big or small, we have GREEN teams available to get it done.  SERVPRO of La Crosse technicians are trained in various cleaning procedures.  The Institute of Inspection, Cleaning, and Restoration sets the standards for our industry worldwide.  We are a certified IICRC Firm that follows all the guidelines set forth by them.

Who wants to clean the stink out of your parking garage stairwell?  WE DO! 

Here's to Having a Safe Summer

5/2/2019 (Permalink)

Safety is important during the summer months.

Every year, almost 8,600 Americans are injured by fireworks and almost 5,000 people are injured by charcoal/wood-burning and propane grills.  Summertime should be a time where memories are made and the outdoors are enjoyed.  

Being mindful of the following tips, will help your summer end on a happy note:

  • When using a charcoal grill, only use starter fluids designed for barbecue grills-DO NOT add fluid once the coals have been lit.
  • When using a gas grill, be sure that connection hoses are intact and tight.  Using soapy water along the hoses is a great way to safely identify any leaks.
  • Be sure to extinguish all smoking materials when finished with them.
  • When camping, always use a flame retardant tent and set it up away from the campfire.  Only use battery operated lights and lanterns inside the tent.
  • ALWAYS build a campfire down wind from the tent area.  Clear vegetation and dig a pit or use a certified fire ring.  
  • Consider leaving firework use to trained professionals and keep a safety area of at least 500 feet from displays.

Your #WeAreLocal GREEN Team wants everyone to have a safe and happy summer!

Spring Storms Sometimes Cause Unexpected Flooding

5/2/2019 (Permalink)

Quick water extraction and proper mitigation serves can help reduce secondary damages.

The following recommendations can help property owners to get repairs completed quickly:


• Hire a Qualified Contractor
The contractor will evaluate damage to the property. This is important since some damage may not be immediately obvious to the untrained eye. The contractor may then inform the insurance adjuster as to the damages that should be covered under the property owner's policy. It is important to get started on loss mitigation efforts as soon as possible after the damage has occurred. The property owner should not wait on their insurance company to act as damage may worsen significantly in a short period. Instead, they should hire a reputable contractor to get started on the work.

It is important to note that unqualified contractors may try to get business by canvassing communities after a destructive storm. Property owners should be on the lookout for scammers and avoid hiring people without examining their credentials. The chosen contractor should be fully licensed and qualified. The property owner should ask to see their credentials and references. It is possible to verify licensing online. The contractor should be willing to provide a written contract that includes start and end times for the work as well as a warranty.

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Need an extra pair of hands?  Let us know!

608.786.0387

Spring Flooding May Hit Southwest Wisconsin

3/6/2019 (Permalink)

With the threat of flooding this spring season, are you prepared...?

https://www.news8000.com/news/report-spring-flooding-may-hit-southwest-wisconsin/1046553996?fbclid=IwAR3CqcVrolryfZ9S-ZlXvcGvOvEQOFdYBvqjplqWnohmg-1X-WbzxAIk3MQ

According to the National Weather Service, areas that are prone to flooding could once again see high waters.  With the snow pack runoff and the deeply frozen ground, the risk is increased especially to those on the Mississippi River and its tributaries. 

The Office of the Commissioner of Insurance issued a press release urging all Wisconsinites to evaluate flood insurance needs BEFORE the snow melts.

"FEMA noted last month that Wisconsin's flood risk is above normal to well-above normal throughout March and April. If you purchase flood insurance, the policy does not go into effect for 30 days" " Consider flood insurance now as an important protection against this type of peril"

Most Homeowner's policies do not cover flooding or seepage through the foundation.

*Floods are the nation's most common natural disaster
*Just one inch of water can cause $25,000 of damage to your home
*More than 20% of flood insurance claims come from outside high-risk areas

SERVPRO of La Crosse County is faster to any disaster and we are #HeretoHelp with financing options  for those claims that happen to not be covered.  

SERVPRO of La Crosse County is an IICRC Certified Firm

2/25/2019 (Permalink)

Training and Certification through the IICRC. SERVPRO of La Crosse County is a Certified Firm!

Highly Trained Cleaning and Restoration Technicians   

SERVPRO of La Crosse County continually trains employees with the knowledge to restore your property.

The IICRC stands for Institute of Inspection Cleaning and Restoration Certification. 

The IICRC is a certification and Standards Developing Organization (SDO) non-profit organization for the inspection, cleaning, and restoration industries. 

They set the gold standards for the Cleaning and Restoration industry.

The following is from the IICRC official website: 

IICRC Certified Firms have earned the right to display the CleanTrust logo as a symbol of quality. In order to achieve IICRC-certified status, firms must meet a rigorous list of standards in business ethics and expertise.

IICRC Certified Firms must:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

Why use a certified technician?

Professional restoration technicians understand the need for quick response. Immediate remediation is the key to controlling any escalating costs. The longer the remediation is delayed, the higher the cost of restoration. Certified restorers have the knowledge to test materials and apply the restoration techniques required to return the items to their preloss condition. Look for the IICRC logo to verify IICRC certification.

SERVPRO of La Crosse County has held this certification for 8 years straight, and is honored to count itself among select organizations. 

Not all Bad Reviews are Necessarily True

2/25/2019 (Permalink)

You can find us on Facebook, Yelp, Twitter, YouTube, LinkedIn, Google, and Instagram.

So, as a company, we rely on reviews from our customers, good and bad.  Reviews are like our report cards.  We don't know what to change or how to improve ourselves or our services , if we don't know that we did indeed do something wrong or unprofessional.  

After every job, we ask for a Certificate of Satisfaction.  As the nature of technology changes, we too, have to change.  Recently, we have been asking for reviews via text message and email.  We want to know how we performed our services and your thoughts on those services that were performed.  We pride ourselves on our work. 

Sometimes, though, there comes a time when someone is just not happy with us.  Ultimately, we reach out to them and try to correct or fix what went wrong to the best of our capabilities.  We stand behind our work 100%.

Carpet Cleaning IS Available for Your Home or Business

2/25/2019 (Permalink)

Brandon is prepping this office and getting it ready to cleaned.

Anytime is a good time to have your carpets cleaned.  Is company coming over?  Maybe company just left, and now you have stains.  Is a big event planned, and you want everything to look its best?  Winter can track in salt, and spring can track in mud.  Pets will continuously track in whatever they stepped in outside.  Don’t take a chance with cheap pricing.

SERVPRO of La Crosse County offers carpet cleaning for your home or your business.  Best of all, your carpets will be DRY within hours so you can resume your life.

Our cleaning services also include hot water extraction, upholstery cleaning, hard wood cleaning, grout and tile cleaning, blind and window covering cleaning, and steam cleaning just to name a few.  Plus, we offer a line of environmentally conscious green products which are safe for your kids and your pets.  

 Professionals recommend that carpets are cleaned annually. 

Call to set-up your appointment at 608-786-0387. 

Hoarding...? SERVPRO of La Crosse County Can Help

2/25/2019 (Permalink)

How and where do you even begin? Call SERVPRO to clean out that mess.

Recently, we were contacted by a city assessor in a local downtown area where an owner was accumulating more than what was needed.  They not only collected clothes and items for their "store", but they also food and garbage.  This of course attracted bugs and mice.  SERVPRO of La Crosse County came in and assessed the situation, created a plan, and helped out in a time of need.  Our professionally trained technicians worked room by room and disposed all of the garbage and contents.  An exterminator came in, and afterwards we cleaned the apartment back into move-in ready conditions.

We have technicians who are certified in biohazard and hoarding cleanup services.  If you find yourself in a dirty situation, and don’t know what to do, call the experts at 608-786-0387.

Plumbing Issues Arise After Polar Vortex Grips the Region

2/25/2019 (Permalink)

Did your business have a water mishap? SERVPRO can respond quickly to help prevent additional damage.

Over the last few weeks we have been dealing with a lot of weather, which caused a water main to break and flood area businesses.  When management came in on Tuesday morning, the entire building was affected and had over an inch of standing water, including the warehouse and front office.

SERVPRO of La Crosse County arrived on site and started extracting water.  Desks, chairs, and other content was lifted off from the wet flooring, and put on blocks to stop the water absorption.   Air movers and dehumidifiers were set according to our drying plan, and documented along with pictures.

Because of the duration of time before the water damage was found, drywall needed to be cut out at 2 foot up (following industry standard protocols) in some parts of the office to allow air movement and continued drying behind the walls.

SERVPRO of La Crosse County uses the newest technology available to us to follow IICRC Industry Standards.  The Institute of Inspection, Cleaning and Restoration Certification is a certification and standard-setting non-profit organization for the inspection, cleaning, and restoration industries.  Additional information on the IICRC is available from their website at www.IICRC.org.  We are an IICRC certified firm with 2 technicians earning the highest certifications in Master Water Technician, and Master Fire & Smoke Technician. 

Saving a Home May Require Special Equipment

2/25/2019 (Permalink)

Injectidry Drying System helps SERVPRO reduce overall demolition costs associated with a water damage, thus saving money.

SERVPRO of La Crosse County is a restoration company.  We try to avoid extensive demolition of your home or business whenever possible.  

An example of this involves the equipment shown in the photo; our Injectidry System. It is a unique ventilation system that can dry up to 122 linear feet of water damaged walls by injecting air between stud cavities. It targets high risk areas of hidden moisture behind walls, ceilings, fixtures, and floors.  

This method is beneficial when a homeowner calls us immediately (within the first 24 hours of the water loss, and the source of the water is clean).  If the drywall and materials are not sitting wet for an extended period of time (more than 24-48 hours), restoration is the preferred method.  It is easier and more cost-effective to repair small holes in the wall than to replace an entire wall. 

SERVPRO of La Crosse County can handle any sized water damage you may have-residential or commercial.

Industrial Fire Leads to Major Water Damage

10/16/2018 (Permalink)

SERVPRO helps Industrial and Commercial Businesses rebound with minimal business interruptions.

An industry leader in building materials recently experienced a fire on one of their machines inside the factory. Although the fire itself was small, contained, and quickly extinguished, the smoke triggered the automatic water sprinkler system. The result was a very wet building, including their entire inventory of doors, trim, and other wood materials. SERVPRO responded immediately to help extract the water, and set air movers and dehumidifiers. This quick action helped prevent potential secondary damages to their wood products, and ultimately their profits.

Management stated, “We were very satisfied with the overall service provided by SERVPRO.”

In just two days, they were back up and running at 100%. SERVPRO  is always happy to help businesses make it “Like it never even happened”. We offer 24 hour emergency services nights, weekends, and holidays.

What Used to Be...

10/16/2018 (Permalink)

Local store front gets some much needed help.

Once upon a time not so long ago, there was a quaint little store located in a quiet little town.  The store was doing great and was a nice addition to the down town area.  

One day, the owner's husband passed away unexpectedly, leaving her in shambles.  She began to move on by putting all of her energy and focus into her store.  Soon, she had begun to acquire so much merchandise, that she had run out of shelf space.  

Boxes and totes, even closets began to expand with all of the stuff that she was bringing in.  The little town's people became concerned.  They called in their #WeAreLocal SERVPRO to help with the situation.  Not only were all three floors of this once beautiful building full, but the basement and the garage were also filled to the brim!  

When traumatic things happen, some people are unsure of how to cope.  This owner bought things to fill the emptiness inside and created for herself a very dangerous living situation.  With the help of SERVPRO, we were able to save the building and the woman's home.

Fire Breaks out in an Apartment Complex

10/16/2018 (Permalink)

Fire caused major damage in an apartment complex.

Once the fire is out and all the firemen have left, you are alone and unsure of your next step.  Where do you turn?  Who do you talk to?  Let SERVPRO help you.  We work with insurance to make your claim as stress free as possible.

We are here to help make it "like it never even happened" and to put your home or business back to preloss condition.  This particular fire started due to a lightening strike to the roof.  The tenants are escaped unscathed, but a lot of their belongings did not.  

Thanks to your #WeAreLocal GREEN team, we were able to go in and do the water mitigation first, then followed up with the cleanup from the fire itself, which affected three apartments.  Cleanup was slow and tedious, but everyone was patient and we finished the whole project from start to finish in about 8 weeks.

Fire damage?  Water damage?  Storm damage?

608.786.0387

When Winter Hits Hard

10/16/2018 (Permalink)

Frozen and then broken pipes after a winter storm hits our area can be a cause for concern.

When winter comes and you can have "faith" in SERVPRO.  Frozen pipes that can break and cause flooding as well as other types of water and fire damage that can cause trouble to your home or business are never convenient.  At SERVPRO "We can Manage the Damage" and have been helping customers deal with disaster for over 50 years.  SERVPRO has the Experience, Equipment and Expertise.  Besides water and fire damage we do mold mitigation and remediation.  Move outs and contents restoration.  We do Document drying and we also do carpets, upholstery, drapes and hard floors.  We can tackle  Biohazard, crime scene and vandalism which includes board ups. We service La Crosse, Jackson, Houston, and Winona Counties, and along I-90.  Please call your #wearelocal GREEN team at 608.786.0387 if you have any questions.

Clean is Always in Season

10/16/2018 (Permalink)

Brandon working in a commercial building prepping for carpet cleaning.

Carpet cleaning should be done every year especially following the spring rains.  Stains in your carpet can happen at any time. If you have the right tools, you can get some nice results on your carpet at home or business. Keep these tips in mind the next time disaster strikes!

  • Always blot spills and liquid stains. NEVER scrub. Scrubbing just pushes the stain particles further in the carpet fibers, making the stain harder to remove and accelerates deterioration. Blot the stain starting from the edges and much of the stain can be removed without other cleaning supplies.
  • Club soda works wonders in the event someone spills beer or wine on your carpet. Blot club soda on the stain. If club soda does not do the trick, mix it with a bit of white vinegar and spray the solution on the stain. Let sit for 15 minutes and then blot it up.
  • Scrape off stuck on debris. Families with kids need the best arsenal of carpet cleaning tips because children can do a lot of damage in a short period of time. When candy or gum are stuck to the floor, try scraping it off with a knife before applying any moisture.

The best carpet cleaning tip, is to call SERVPRO of La Crosse County for regular deep cleanings. This can help protect the integrity of the flooring and ensure that any stains or soil will not cause any permanent issues.

Mold? What You Need to Know

10/16/2018 (Permalink)

Mold - From The Ordinary To The UnHealthy.

Microscopic mold spores occur naturally. Over 100,000 types of fungi have been identified. Some types of fungi are very useful.  They are used to bake our breads and to ferment alcoholic beverages.  The unique flavor of Blue Cheese and Gorgonzola Cheese is the result of mold; and lifesaving penicillin is also the product of mold.

Although some forms add value to our lives, other forms of mold can be harmful to our health, especially infants, children, pregnant women, the elderly, and people with asthma, allergies, and weakened immune systems.

Some companies advertise “Mold Removal” and even go as far as to guarantee that they will remove all mold.  This is a misconception, as it is impossible to remove all molds from a home or business.  SERVPRO of La Crosse County offers Mold Remediation, which reduces the mold spore count back to its “natural” or “baseline level”.

Indoor Air Quality/Environmental Professionals will come into your home and evaluate the quality of the air inside a structure.  Using various testing devices and equipment, these professionals collect air and surface samples to compare the indoor mold spore count to the outdoor environment.  

If You Think You See Mold, Call Us Today (608) 786.0387  Our trained professionals will inspect your home or business, and create a scope of work to remediate the mold from the structure.    

SERVPRO is Here To Help

Storm Water Came Rushing In...

10/16/2018 (Permalink)

Basement flooding caused some major damage.

After the recent heavy down pours that our area suffered from this last summer, we are happy to say that things are slowly getting back to normal.  

This basement was at one point filled with two feet of water during this horrific time period.  Once the water receded, the building was left with a not-so-great mess to clean up.  To make matters worse, they were having a get together soon after.  They needed all the mud and debris cleaned up right away.  

The building owner reached out to SERVPRO of La Crosse for assistance in getting this all done.  

The Marketing Team geared themselves up with their work boots and hit the road.  They were able to scrap and clean the whole basement in just a few hours.  The building owner could not have been happier-noting that the space now "smelled clean."

The tile floor will have to be replaced at another point in time, but for now, everyone was happy and the festivities went on without a hitch.

Home...Er, Mold Invasion

10/16/2018 (Permalink)

Extensive mold damage after a home invasion.

This country home was broken into and vandalized. Intruders took what they wanted, and then left the water running when they left.  Damage to the home included a flooded kitchen and basement.  The end result was extensive mold throughout the entire basement and behind the walls of the kitchen cabinets.  The flooring in the basement had mushrooms growing on area rugs.

Take Precautions

Mold is more likely to spread when an environment has been subject to moisture for a long period of time. 

Four Things Are Needed For Mold To Become A Problem

-Organic Materials (wood, paper, drywall, insulation)

-Temperature (60* and above)

-Humidity (70% or higher)

-Time (as little as 48 hours)

Our trained professionals will examine your structure, and if they find mold you will be asked to approve and sign work authorization forms prior to any mold remediation being performed.

If You Think You Might Have Mold, Call Us Today 608-786-0387

When Storms Damage Your Home or Business, SERVPRO is Ready!

7/16/2018 (Permalink)

A local store suffered a roof leak after a major storm swept through the area.

Storm damage can occur at any time and can cause an immense amount of harm to your home.  Heavy rains can cause flooding and powerful winds can cause roof damage and downed trees.  Some post-damage can create safety and health hazards as well, so having a plan to deal with the damage will help you to be ready to take steps immediately following the storm.  

Take Safety Precautions

Heavy winds and rain can create physical hazards such as collapsed roofing materials, window damage, collapsed walls or standing water in the basement or home interior. In addition, moisture can soak into furniture, carpeting, and building materials making the perfect environment for mold growth that can cause health issues. Shut off the main gas line if you smell gas. Beware of broken glass, exposed nails, and other sharp objects on the property. Contact SERVPRO of La Crosse County  to help do basic tasks to secure your property and make it safe to use. If necessary, arrange for an alternative place for you and your family to live while your property is being restored to safe living condition.

Photograph the Damage

If it is safe to move around your property, use your cellphone or a camera to photograph the damage so that you will have a record for your insurance company. This action will ensure that you are fully compensated.

Contact Your Insurance Company

Contact your insurance agent to notify them about the damage to your home immediately. The company will send out an adjuster to determine the extent of the damage so that payment for repairs can be made.

Your Restoration Company

  • Whether it is a business or residence, the restoration company will come to your property and their trained experts will do a thorough examination of the interior and exterior of your building. This will help them discover the level of the damage. In many cases, the restoration company will discuss the renovation plans with you and your insurance adjuster.
  • When everything is agreed upon, the work begins. Depending on what type of damage is present, this will determine the type of equipment the professional will use. In the case of flooding, they will use specialized pumps and vacuums to remove water from the affected areas.
  • Generators will be brought in to operate their dehumidifiers and air movers so mold and mildew do not have a change to make matters worse. Using customized cleaners, the specialist will then disinfect hard surfaces and shampoo salvageable carpets as well as apply deodorant to combat any odors.    

IF SERVPRO of La Crosse County is contacted in time, they will be able to rescue your home or business from greater structural issues.  Let your #WeAreLocal GREEN team be your expert storm response team.

Once the Fire is Out-Who do You Call?

4/13/2018 (Permalink)

A fire can be devastating to everyone in the home.

Although a fire itself does a significant amount of fire and smoke damage to items touched by flames - smoke, soot residues and water damage or flooding from the fire department will affect other parts of your home. It is important to take all necessary precautions before entering your home after experiencing fire damage.

Besides natural hazards that may exist, entering your house can be 1) unsafe and 2) lead to secondary damages as movement or foot traffic can make some of your personal items unsalvageable. Protect your investment wisely and hire an established restoration contractor like SERVPRO of La Crosse to help get you back on your feet after fire or smoke damage has affected your home.

SERVPRO has 24-hour emergency services available 365-days a year, including holidays. Our technicians have received the necessary IICRC certifications and follow all municipal and OSHA safety guidelines to perform fire damage restoration on your property.

Insurance companies choose SERVPRO of        La Crosse because we offer full-service to our clients. We manage your entire restoration project, providing customers with a detailed scope of work and schedule through each phase of the project while answering any questions you may have throughout the fire restoration process. 

Having a company like SERVPRO of La Crosse on your side after a fire or water damage to your property can make a major difference in not only protecting the value of your investment but ensuring you have the best experience possible in dealing with a fire or water damage.


SERVPRO is a full service disaster restoration contractor serving the La Crosse Area. SERVPRO is faster to any size disaster providing 24 hour emergency service with direct insurance billing. Call us 608.786.0387.

Is Mold Testing Necessary...?

4/13/2018 (Permalink)

Any type of discoloration is not good. Call your #wearelocal GREEN team to get it cleaned up.

The CDC states that  “generally, it is not necessary to identify the species of mold growing in a residence, and [the] CDC does not recommend routine sampling for molds.”

Testing, to be accurate, should be done by and Indoor Environmental Professional (IEP) or an Industrial Hygienist (IH).  These professionals have the ability to test in a manner that gives an accurate representation of the environment inside the structure. Clearance testing after mitigation should also be a part of the protocol to confirm the effectiveness of the mitigation.  

Testing not performed by the mitigation company handling the work adds a level of accountability to the project, avoids a conflict of interest, and insures the building owner of properly mitigated mold damage.

SERVPRO of La Crosse is committed to properly remediating any mold damage in your home, making it, “Like it never even happened.”

Discoloration in Your Home or Business?

4/6/2018 (Permalink)

Discoloration was discovered in this building after being left emptied for quite some time.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home or business.  When mold is disturbed, the mold can release microscopic  spores which become airborne and can circulate throughout your building.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of La Crosse for mold remediation services.

What Not to Do:

  • Do not touch or disturb the mold.
  • Do not blow air across any surfaces with visible or suspected mold growth.
  • Do not attempt to dry the area yourself.
  • Do not spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of La Crosse specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

Mold VS Mildew?

4/6/2018 (Permalink)

Are you able to tell the difference between mold and mildew?

When it comes to mildew versus mold, homeowners often have trouble identifying the differences between these two fungi. Knowing their different characteristics will help you when preparing for the battle against these household culprits.

Mold and mildew are both members of the fungi kingdom.

Mildew is common and will grow on damp materials like paper, leather and fabrics in addition to walls and other wet surfaces. Because of this, mildew is most commonly found in bathrooms, kitchens and basements. Mildew usually gives off a musty smell.

Unlike mildew, certain types of toxic molds can result in serious health problems for you and your family. Black moldcan lead to serious respiratory complications.

Once mold is found in your home it is important that you make the call to SERVPRO to have the experts come and remove from your home.

Mold Infestation

4/6/2018 (Permalink)

Vandalized home gets help.

A family left to go on vacation over the 4th of July Holiday.  Soon after they flew out, their home was vandalized! Intruders left with their arms full of the family's content.  To make matters worse, they thought it would be funny to leave a "calling card"  like in the movie "Home Alone" and left the faucet running in the kitchen.  The water ran for an undisclosed amount of time, when a neighbor was out in the yard and happen to hear it.

Damage to the home included a flooded kitchen and basement. July happens to be very hot and humid sometimes, which added to the homeowners distress.  The result was extensive mold throughout the entire basement and behind the walls of the kitchen cabinets.  

SERVPRO was called in to:

1) Mitigate

2) Re mediate and

3) Rebuild this home to make it

        "Like it never even happened."

Spring is Almost Here...Are You Ready for Whatever Happens?

4/6/2018 (Permalink)

SERVPRO of La Crosse had major damage following severe storms in July of 2017.

Storm damage can occur at any time and can cause an immense amount of harm to your home.  Heavy rains can cause flooding and powerful winds can cause roof damage and downed trees.  Some post-damage can create safety and health hazards as well, so having a plan to deal with the damage will help you to be ready to take steps immediately following the storm.  

Take Safety Precautions

Heavy winds and rain can create physical hazards such as collapsed roofing materials, window damage, collapsed walls or standing water in the basement or home interior. In addition, moisture can soak into furniture, carpeting, and building materials making the perfect environment for mold growth that can cause health issues. Shut off the main gas line if you smell gas. Beware of broken glass, exposed nails, and other sharp objects on the property. Contact SERVPRO of La Crosse to help do basic tasks to secure your property and make it safe to use. If necessary, arrange for an alternative place for you and your family to live while your property is being restored to safe living condition.

Photograph the Damage

If it is safe to move around your property, use your cellphone or a camera to photograph the damage so that you will have a record for your insurance company. This action will ensure that you are fully compensated.

Contact Your Insurance Company

Contact your insurance agent to notify them about the damage to your home immediately. The company will send out an adjuster to determine the extent of the damage so that payment for repairs can be made.

Your Restoration Company

  • Whether it is a business or residence, the restoration company will come to your property and their trained experts will do a thorough examination of the interior and exterior of your building. This will help them discover the level of the damage. In many cases, the restoration company will discuss the renovation plans with you and your insurance adjuster.
  • When everything is agreed upon, the work begins. Depending on what type of damage is present, this will determine the type of equipment the professional will use. In the case of flooding, they will use specialized pumps and vacuums to remove water from the affected areas.
  • Generators will be brought in to operate their dehumidifiers and air movers so mold and mildew do not have a change to make matters worse. Using customized cleaners, the specialist will then disinfect hard surfaces and shampoo salvageable carpets as well as apply deodorant to combat any odors.    

IF SERVPRO of La Crosse is contacted in time, they will be able to rescue your home from greater structural issues.  Let SERVPRO be your expert storm response team.

Untreated Fire and Smoke

4/6/2018 (Permalink)

Fire damage that sat for a while before being cleaned up.

Fire and smoke damage can wreak havoc to your personal property and structures. A quick reaction can help you minimize the impact of the destruction as some of your household goods can be cleaned and salvaged if treated immediately. You should, therefore, hasten the process of hiring a professional to help you manage the damage in a correct manner. Conversely, if left untreated, smoke and fire damage can be more devastating in the following ways:

The restoration cost increases

When the treatment process is extended, the damages begin to get worse and more difficult to deal with. If smoke goes untreated for long, the odors become more persistent and more difficult to neutralize. These challenges make the treatment process harder and more time consuming and ultimately more expensive.

Extensive damage

Smoke and ash can mix with water to produce a very corrosive element. If not cleaned quickly, this corrosive substance begins to slowly corrode away walls, floors, ceilings and any other surfaces in your home. Cleaning up quickly with soap and water is not enough. The substance requires proper cleaning with appropriate chemicals to remove it completely in order to contain the damages.

Soot deposits

Neutralizing of soot residual and deposits is an effective first clean up step. If left for long, soot can easily travel and penetrate into other rooms that weren't affected by the fire, staining the wall paint, carpet, furniture, drapes, clothing and any other household items.

Permanent damage

Your property can suffer permanent damage if not treated in a timely manner. Damage begins to set in within hours and prolonged exposure may cause permanent harm to your walls which turns yellow, metal surfaces begins to corrode, clothes stain permanently and wooden furniture which may need refinishing. It also damages the floor which may need replacement.

Following a fire, it is necessary to seek smoke treatment immediately to save yourself from the effects of prolonged exposure to smoke and to make it easier for you to restore your home. In case you suspect some smoke damage in your residence and need smoke cleanup, water damage cleanup or storm damage repair contact your #wearelocal GREEN team, SERVPRO of La Crosse.

How Old is Your Fire Extinguisher...?

4/6/2018 (Permalink)

A kitchen fire.

Fire extinguishers last between five and 15 years but they all ultimately expire and become ineffective, no matter what fire-fighting substance they contain. Household fire extinguishers—which are typically filled with dry chemicals (carbon dioxide or halon)—lose their charge over time. Those with compressed gas can leak contents slowly as their seals weaken, while those with ammonium phosphate will solidify over the years, rendering the entire device unusable.

Read on to get a handle on the age and effectiveness of your fire extinguisher, plus tips on how to extend its life, get it serviced, and dispose of it correctly if necessary.

Store a fire extinguisher in a clean, indoor location can help extend its life. Exposure to sun, UV radiation, wind, or rain can cause corrosion, rust, and deterioration. If the canister is dented or bruised, or if the tamper seal and pin are missing, there’s a possibility that it might explode unprompted. Examine the entire unit and if it’s not in good shape, properly dispose of it without delay.

When Winter Hits Hard

4/6/2018 (Permalink)

Frozen and then broken pipes after a recent winter storm that hit our area.

When winter comes and you can have "faith" in SERVPRO of La Crosse.  Frozen pipes that can break and cause flooding as well as other types of water and fire damage that can cause trouble to your home or business are never convenient.  At SERVPRO "We can Manage the Damage" and have been helping customers deal with disaster for over 50 years.  SERVPRO of La Crosse has the Experience, Equipment and Expertise.  Besides water and fire damage we do mold mitigation and remediation.  Move outs and contents restoration.  We do Document drying and we also do carpets, upholstery, drapes and hard floors.  We can tackle  Biohazard, crime scene and vandalism which includes board ups. We service La Crosse, Jackson, Houston, and Winona Counties, and along I-90.  Please call your #wearelocal GREEN team at 608.786.0387 if you have any questions.

Mud + Muck = YUCK!

4/6/2018 (Permalink)

Let SERVPRO be your muddy buddy this spring-whenever it decides to get here...

Hooray! It is finally Spring! Even if the weather doesn't think so. Here we get the gross Midwest mush of rain, sleet, snow, and occasional hail. With all the different changes to weather, even all four in one day, we have to be aware of our structures.  Don't let the April snow storm bring you down.

Throughout the Spring, or all the time, basements should be checked to see if there is any seepage through the foundation or other various opportunities in the structure. 

Be aware of your downspouts and gutters. The harsh cold winter may have either shifted the downspouts, or ruined the gutters. Making them ineffective at keeping water away from your home or business. 

With the ground still being frozen there is little room for water to go. If it can't soak up into the dirt, it may be finding itself through basement foundation cracks, window wells, or in some cases, right through your doors!

It would also be wise to invest in a dehumidifier, especially one you can place in the basement.  This can help with deterring mold growth and dialing down that icky mildew smell. 

If you need any advice, or have a spring disaster you can't clean up, give us a call at SERVPRO of La Crosse!

5 Culprits of Roof Leaks in Commercial Buildings

4/6/2018 (Permalink)

Roof leaks can happen anytime-have you done your maintenance checks?

Sitting in the lobby of a major law firm in  downtown La Crosse, John felt a light sprinkle hit his hand as he was checking his email.

"Maybe it was just in my mind" he said to himself as he brushed the feeling off as accident.  Then came another drip....and another.....John looked to the ceiling to find one of the ceiling tiles with a ring of moisture.

There were strong winds and rain in the prior week but today was sunny and not a cloud in the sky.  It was obvious to John that something wasn't right so he contacted his building's maintenance manager and asked him to take a look.

The maintenance manager knew the water was coming from the roof , and that it was probably one of the 5 problems that normally cause water damages in commercial roofs.

  • DAMAGED PERIMETER FLASHING

  • OPEN ROOF PENETRATIONS

  • ROOFING MEMBRANE DAMAGE

  • AGE OF THE ROOFING SYSTEM

  • PONDING WATER OR CLOGGED DRAINAGE


Once the source was identified the work began to clean up the damaged building materials that the leak had caused.  Trying to do this while still keeping the office running meant calling SERVPRO to help mitigate the damage.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Burning Supper Can Have Lasting Affects

4/6/2018 (Permalink)

A fire in the kitchen can be devastating to the whole home.

Why does the last 5 minutes of a football game on TV seem to take an hour? You decided to make that salmon dish your uncle was telling you about so you prepped for it first thing this morning.

Start of the 4th quarter you decided to put it into the oven right as your team fell behind 14 points and the game seemed over.

That's when the magic started!  The rookie they just drafted gets put in the game and the biggest comeback in franchise history starts.

They tie up the game with 10 seconds left as the wide receiver torched the defender.  Torched him so bad you can smell the burning as if you were there.

Wait.....that's not torched defender...that's your Salmon burning in the oven!

It's happened to us all, we see it every day.  If this happens to you call SERVPRO and we'll come out, asses the damage, and help return your home back to 'Like it never even happened'. 

Not all smoke and soot are the same, and trained professionals like we have at SERVPRO know how to deal with each type that occurs.

    Smoke and Soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

    Our Fire Damage Restoration Services

    Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Clean is Always in Season

4/6/2018 (Permalink)

Brandon working in a commercial building prepping for carpet cleaning.

Carpet cleaning should be done every year especially following the spring rains.  Stains in your carpet can happen at any time. If you have the right tools, you can get some nice results on your carpet at home or business. Keep these tips in mind the next time disaster strikes!

  • Always blot spills and liquid stains. NEVER scrub. Scrubbing just pushes the stain particles further in the carpet fibers, making the stain harder to remove and accelerates deterioration. Blot the stain starting from the edges and much of the stain can be removed without other cleaning supplies.
  • Club soda works wonders in the event someone spills beer or wine on your carpet. Blot club soda on the stain. If club soda does not do the trick, mix it with a bit of white vinegar and spray the solution on the stain. Let sit for 15 minutes and then blot it up.
  • Scrape off stuck on debris. Families with kids need the best arsenal of carpet cleaning tips because children can do a lot of damage in a short period of time. When candy or gum are stuck to the floor, try scraping it off with a knife before applying any moisture.

The best carpet cleaning tip, is to call SERVPRO of La Crosse County for regular deep cleanings. This can help protect the integrity of the flooring and ensure that any stains or soil will not cause any permanent issues.

Spring Storms Can Cause Flooding

4/6/2018 (Permalink)

Here in the La Crosse area, torrential rains can often cause flooding especially in the spring time. When floods damage your La Crosse home or business, give locally owned and operated SERVPRO of La Crosse the opportunity to help you throughout the cleanup and restoration process. Our team has the training, expertise, and tools necessary to help you recover quickly from a flood. Cleaning up after a flood requires patience and persistence, and is often an overwhelming task for homeowners and business owners. However, if you decide to do the cleanup yourself, here are our best 7 tips for cleaning up after a flood:

1.      Wear Protective Clothing.  Floodwaters carry potentially hazardous chemicals, bacteria, debris, and even wildlife. It is imperative that anyone starting the cleanup process wears steel-shank and toed boots, mid-arm rubber gloves, eye protection, and heavy clothing.

2.      Use Proper Equipment. As soon as it is safe to go back into your home or business, extract the standing water with a wet/dry vacuum. Using fans and portable dehumidifiers throughout will also help to speed up the process. If electricity has been cut to your home, use a generator and extension cords designed for outdoor use.

3.      Remove Furniture. If possible, place water damaged furniture  outdoors to dry, preferably out of direct sunlight.

4.      Remove Carpet. Carpet that has been saturated by floodwaters will need to be thrown out. Cut into narrow strips, roll, and dispose of properly. Be mindful that carpet and padding will be extremely heavy when waterlogged. Rent a dumpster to aid in the disposal.

5.      Scrub Hard Surfaces. Use a combination of soap and hot water and then a sanitizing mixture of bleach and water to scrub all of the hard surfaces including floors, walls, counter tops, and others items to kill the potentially dangerous bacteria carried by the water. Purchase a large supply of buckets, sponges, stiff scrub brushes, and paper towels.

6.      Apply Mold Inhibitors. In our area, mold starts to develop within 48 hours of  water damage. Once the water has been extracted, the drywall, insulation, and carpeting have been removed, and all surfaces have been disinfected and dried, apply a commercially available mold inhibitor.  This step will help prevent the need for mold remediation in the future.

7.      Research Restoration Tips.  When water damages personal items like photos, antiques, clothing, or fine art, it can be tempting to throw them in the dumpster with the other damaged items. However, there is a chance that with proper restoration, these items can be salvaged. It is important to use the techniques and processes professional emergency flood restoration teams utilize.

Severe weather is common in our area, and SERVPRO of La Crosse ensures that all of our team members have the training and the equipment necessary to restore properties to their pre-flood condition. We are honored to be a preferred service provider for many national insurance companies, allowing us to coordinate directly with them, saving you time and frustration. Call on us whenever disaster strikes; we serve our community 24 hours a day, 7 days a week.

SERVPRO of La Crosse is Faster to Any Size Disaster, helping residential and commercial property owners when natural disasters, water damage, sewage backups, floods, fires, mold infestations, and other events happen. 

Recently Suffer From Flooding After A Storm...? Now What?!?

4/6/2018 (Permalink)

Flooding recently hit our area hard in the summer of 2017.

The following recommendations can help property owners to get repairs completed quickly:
• Hire a Qualified Contractor
The contractor will evaluate damage to the property. This is important since some damage may not be immediately obvious to the untrained eye. The contractor may then inform the insurance adjuster as to the damages that should be covered under the property owner's policy. It is important to get started on loss mitigation efforts as soon as possible after the damage has occurred. The property owner should not wait on their insurance company to act as damage may worsen significantly in a short period. Instead, they should hire a reputable contractor to get started on the work.

It is important to note that unqualified contractors may try to get business by canvassing communities after a destructive storm. Property owners should be on the lookout for scammers and avoid hiring people without examining their credentials. The chosen contractor should be fully licensed and qualified. The property owner should ask to see their credentials and references. It is possible to verify licensing online. The contractor should be willing to provide a written contract that includes start and end times for the work as well as a warranty.

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Melting Snow and Rain Means Higher Water

2/28/2018 (Permalink)

Water where it shouldn't be.

When disaster strikes a business or commercial property SERVPRO of La Crosse County has scored high ranks with our clients and we understand the importance of ensuring a business or commercial is in operation as soon as possible. In many cases we are able to isolate the area where the disaster has struck and the business can remain in operation. Recently we were called to a disaster at a hotel where water from the melting snow in addition to persistent rainfall flooded the lobby. Upon arrival our first goal was to clean and restore as much of the lobby as possible. We knew that by doing so we could allow the hotel to operate and service their customers as we continued to mitigate and dry the public areas of the business. Our team built temporary barriers to block the view of the equipment and the crew as the mitigation work was underway, 24/7 until the lobby was 100% recovered.

SERVPRO has new Marketing Manager

2/28/2018 (Permalink)

Heidi P is the new Marketing Manager.

SERVPRO would like to introduce, Heidi P., who was recently named the Marketing Manager.  She has been with SERVPRO for 3 years. 

She is active in the Sparta and La Crosse Chambers sitting on boards and being an ambassador. She sits on multiple committees for various projects.  She volunteers her time at the local food pantry, is a 4H leader, and coaches boys basketball with her husband.

She has 2 IICRC certifications-Water Restoration Technician and Fire/Smoke Restoration Technician.  She also holds all of the Employee Certifications that SERVPRO offers.

She works not only for marketing, but for the office and production teams as well.  She works daily on all of SERVPRO's social media. She is looking forward to helping your #wearelocal  SERVPRO team grow.

La Crosse County Blood and Crime Scene Cleanup Specialists

4/13/2017 (Permalink)

Professional cleaning after blood spills, crime scenes, or unexpected deaths with our trained and certified technicians.

Local Company Provides Compassionate Services

We are the ONLY Company that is local and provides quick, competitively-priced biohazard services with 2 experienced technicians who attend annual training and certification testing. 

Call the Cleanup Professionals Now at (608) 786-0387 

SERVPRO of La Crosse County follows OSHA and EPA protocols to help transform an unsafe environment back into a clean, safe home or business. Our first focus is always safety as crime or accident scenes may involve bloodborne pathogens, harmful chemicals, and other dangers. 

Our staff will suit up in their personal protective equipment (PPE) and begin the cleanup process.   Over the last eight years, our company has helped many families begin the healing process.  We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.  Every attempt to clean and restore sentimental items are our #1 priority.

Often times, our staff are asked how much biohazard cleaning services cost.  Every situation is unique and needs to be handled as such.  SERVPRO of La Crosse County will always provide an estimate before any works begins.  Some companies claim that they cannot estimate a price, but that the cost will be “reasonable”.  Then you receive a bill for five times more than what you expected.  If you haven’t contacted us for a price, please consider doing so before signing with any company.  A second opinion is always worth the time.  

Some of the services we provide are:

  • Fingerprint Powder And Evidence-Gathering Chemicals
  • Fire Extinguisher Residue
  • Blood, Bodily Fluids, And Tissue Remnants
  • Crime Scene Cleanup
  • Hoarding 
  • Homicide/Murder
  • Meth Labs/Drug Houses
  • Natural/Unexpected Death
  • Odor Removal
  • Suicide
  • Tear Gas And Pepper Spray Residues
  • Industrial/Commercial/Residential

Quick Links

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Fire & Smoke Damage

Water Damage

Mold

Commercial Services

Community Events

About Us

Local La Crosse County Home Has Mold Invasion

4/13/2017 (Permalink)

Mold, Mildew, and Mushrooms Are No Match For The Trained Professionals

This country home was broken into and vandalized. Intruders took what they wanted, and then left the water running when they left.  Damage to the home included a flooded kitchen and basement.  The end result was extensive mold throughout the entire basement and behind the walls of the kitchen cabinets.  The flooring in the basement had mushrooms growing on area rugs.

Take Precautions

Mold is more likely to spread when an environment has been subject to moisture for a long period of time. 

Four Things Are Needed For Mold To Become A Problem

-Organic Materials (wood, paper, drywall, insulation)

-Temperature (60* and above)

-Humidity (70% or higher)

-Time (as little as 48 hours)

Our trained professionals will examine your structure, and if they find mold you will be asked to approve and sign work authorization forms prior to any mold remediation being performed.

If You Think You Might Have Mold, Call Us Today 608-786-0387

Cleaning Services Offered For Businesses

4/13/2017 (Permalink)

Deep Cleaning Services Offered For Businesses

SERVPRO of La Crosse County offers heavy cleaning services for Industrial or Commercial buildings.  When grime, odor, and other challenges go beyond the scope of your regular janitorial staff, call in the professionals. Whether it’s removing an odor problem or deep cleaning flooring or shelving, you can rely on SERVPRO of La Crosse County to make your workspace look its very best.

 

We recently completed a cleaning service on a large warehouse building approximately 8,000 sq.ft.; which included an office, breakroom, and restroom area. Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO of La Crosse County has the training and expertise to help make it “Like it never even happened.”

 

SERVPRO offers services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:  Biohazard, Ceilings, Walls, Floors, Drapes, Odor Removal, Sewage, Crime Scene, Vandalism, and more.

 

Have Questions?  Call today at 608-786-0387  No job is too large or too small.

Industrial Fire Leads to Major Water Damage

4/12/2017 (Permalink)

SERVPRO of La Crosse County helps Industrial and Commercial Businesses rebound with minimal business interruptions.

An industry leader in building materials recently experienced a fire on one of their machines inside the factory.  Although the fire itself was small, contained, and quickly extinguished, the smoke triggered the automatic water sprinkler system.  The result was a very wet building, including their entire inventory of doors, trim, and other wood materials.  SERVPRO of La Crosse responded immediately to help extract the water, and set air movers and dehumidifiers.  This quick action helped prevent potential secondary damages to their wood products, and ultimately their profits

Management stated, “We were very satisfied with the overall service provided by SERVPRO.” 

In just two days, they were back up and running at 100%.  SERVPRO of La Crosse is always happy to help businesses make it “Like it never even happened”.  We offer 24 hour emergency services nights, weekends, and holidays.

Helping Businesses Prepare For A Disaster Around La Crosse County

4/12/2017 (Permalink)

Businesses Can Plan For Disasters With This FREE Profile from SERVPRO of La Crosse County

SERVPRO of La Crosse County helps businesses prepare for a disaster.


 The Marketing Representatives at SERVPRO of La Crosse will create a comprehensive plan t o get your business back up and running quickly. 


Emergency Ready Profile (ERP) FAQ:
Here are the most frequent questions we encounter when introducing the ERP to property managers and business owners.


What Is an ERP?


An Emergency Ready Profile® is compiled by our Marketing Representatives.  It is a digital document that organizes critical emergency information so that a property owner or manager can respond quickly and efficiently. While many emergency plans focus on getting people out of a building safely, our plan aims to get everyone back in the building as soon as possible.


What Will an ERP Cost?


There is no charge for an ERP. As a national sponsor of the American Red Cross, we help commercial property owners and business managers create their profile(s). Homeowners can download the SERVPRO® Ready Plan App to create an ERP for their home.


What Is In It For You?


With an ERP, you will be able to reduce business interruption and quickly mitigate a loss following an adverse event, saving both time and money. Important information like where to find your water, gas, electric, sprinkler shutoffs, and key contacts to begin restoration will be right at your fingertips in the SERVPRO® Ready Plan App, and you will be able to share this information quickly and easily with anyone who needs it.


What Is In It For SERVPRO?


You may be wondering, “What’s in it for SERVPRO if there is no charge for an ERP?” That is a fair question. First, we hope that by helping you prepare before you need our services, it will make it more likely you will think of us when disaster strikes. Second, we know that having this information organized ahead of time will allow us to better serve you (should you choose to call us) following an adverse event. However, even if you never use our services, we will still have the satisfaction of helping our community be better equipped to survive a disaster.


Who Has Access To Your Information?


Once we compile your customized ERP, we deliver the finished digital profile to the property owner, business manager, or any approved personnel at your company. An email is sent with a link providing your unique username and password. You can share and print your ERP immediately with all necessary parties at your discretion. You can also edit information, change your password, or allow your Marketing Representative to assist you anytime.  A copy is also secured on our company’s server so that our Technicians responding will have the critical information needed to assist in your time of need.


Call Us Today at 608-786-0387 to get started.

SERVPRO of La Crosse County is an IICRC Certified Firm

4/12/2017 (Permalink)

Training and Certification through the IICRC. SERVPRO of La Crosse County is a Certified Firm!

Highly Trained Cleaning and Restoration Technicians   

SERVPRO continually trains employees with the knowledge to restore your property.

The IICRC stands for Institute of Inspection Cleaning and Restoration Certification. 

The IICRC is a certification and Standards Developing Organization (SDO) non-profit organization for the inspection, cleaning, and restoration industries. 

They set the gold standards for the Cleaning and Restoration industry.

The following is from the IICRC official website: 

IICRC Certified Firms have earned the right to display the CleanTrust logo as a symbol of quality. In order to achieve IICRC-certified status, firms must meet a rigorous list of standards in business ethics and expertise.

IICRC Certified Firms must:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

Why use a certified technician?

Professional restoration technicians understand the need for quick response. Immediate remediation is the key to controlling any escalating costs. The longer the remediation is delayed, the higher the cost of restoration. Certified restorers have the knowledge to test materials and apply the restoration techniques required to return the items to their pre-loss condition. Look for the IICRC logo to verify IICRC certification.

SERVPRO of La Crosse County has held this certification for 6 years straight, and is honored to count itself among select organizations. 

Mold in La Crosse? What You Need To Know

8/18/2016 (Permalink)

Mold - From The Ordinary To The UnHealthy.

Microscopic mold spores occur naturally. Over 100,000 types of fungi have been identified. Some types of fungi are very useful.  They are used to bake our breads and to ferment alcoholic beverages.  The unique flavor of Blue Cheese and Gorgonzola Cheese is the result of mold; and lifesaving penicillin is also the product of mold.

Although some forms add value to our lives, other forms of mold can be harmful to our health, especially infants, children, pregnant women, the elderly, and people with asthma, allergies, and weakened immune systems.

Some companies advertise “Mold Removal” and even go as far as to guarantee that they will remove all mold.  This is a misconception, as it is impossible to remove all molds from a home or business.  SERVPRO of La Crosse County offers Mold Remediation, which reduces the mold spore count back to its “natural” or “baseline level”.

Indoor Air Quality/Environmental Professionals will come into your home and evaluate the quality of the air inside a structure.  Using various testing devices and equipment, these professionals collect air and surface samples to compare the indoor mold spore count to the outdoor environment.  

If You Think You See Mold, Call Us Today

(608) 786-0387.  Our trained professionals will inspect your home or business, and create a scope of work to remediate the mold in the structure.    

SERVPRO is Here To Help.

Production Technicians Wanted In The Sparta Area

8/9/2016 (Permalink)

SERVPRO Technicians Ready To Work. We service about 70 miles surrounding Sparta, WI.

Help Wanted

  • Entry Level - Start Immediately
  • Paid Company Training
  • Starting at $10 per hour or higher
  • Full Time Monday through Friday 8am to 4:30pm

Responsibilities

  • Load work vehicles with supplies needed for daily work
  • Maintain a clean and organized vehicle and work area
  • Perform job following company guidelines and work order directions
  • Ensure clear communication between employees, customers, etc.
  • Professionalism, attention to details, and a focus on customer service

Requirements

  • Ability to lift 50 pounds, with occasional 100 pounds with assistance
  • Traveling in company vehicle daily
  • Valid driver's license with reliable vehicle to get to Sparta every day
  • Must be able to pass a background check
  • Must work a rotating "on-call" schedule
  • Must be reliable, hard-working, a self-starter, and able to work unsupervised

We are willing to train the right person. Experience in construction, carpet cleaning, crew leadership are preferred, but not required.

Competitive pay, full benefits package, company vehicle, company phone, company uniform, and an opportunity to learn and grow included with employment.

To learn more about this position, please submit your resume on our website.

Or mail your resume or letter of interest to:

Production

2451 Riley Rd. Sparta WI 54656

Sparta Chamber Golf Outing 2016

7/19/2016 (Permalink)

SERVPRO to sponsor the Sparta Chamber Golf Outing

SERVPRO La Crosse County is the event sponsor for this year’s Sparta Chamber of Commerce Annual Golf Tournament.  The fundraising event will be on Wednesday, August 3rd, and is a great networking opportunity for anyone in the community.

Come meet our Marketing Reps, Heidi and Tonja!  They will be volunteering their time and assisting the chamber throughout the day; and hopefully we will enjoy some perfect weather like the previous two years.

A Shotgun Start begins at 11am, and the $300 Team Registration includes:  18 Holes of Golf, Your Four Person Team, 2- Carts, and Dinner at 5pm.

The golf outing will be held at picturesque River Run Golf Course in Sparta. Last year, there were over 80 businesses involved in this event. Proceeds for this event will be given back to the community as well as programs supported by the Sparta Area Chamber throughout the year. 

Reserve your foursome today! We look forward to seeing you for a day of fun and the chance to win some great prizes; all while supporting the Sparta Community.

Industrial and Commercial Cleaning Services Offered for La Crosse County and More.

6/17/2016 (Permalink)

Heavy industrial cleaning is just one of the many services that SERVPRO of La Crosse County offers.

SERVPRO of La Crosse County offers heavy cleaning services for Industrial or Commercial buildings.  

When grime, odor, and other challenges go beyond the scope of your regular janitorial staff, call in the professionals. Whether it’s removing an odor problem or deep cleaning flooring or shelving, you can rely on SERVPRO of La Crosse County to make your work space look its very best.

We have been able to complete various cleaning services on a large warehouse building approximately 8,000 sq.ft.; which included an office, breakroom, and restroom area. Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO of La Crosse County has the training and expertise to help make it “Like it never even happened.”

The Facilities Manager said, "They were able to clean while our staff continued to work on production."

SERVPRO offers services ranging from cleaning carpets and tile to removing mold and mildew. We have the specialized training and products to get your property back to business. Our cleaning services include the following:  Ceilings, Walls, Floors, Drapes, Odor Removal, Sewage, Crime Scene, Vandalism, and more.

Have Questions?  Call today at 608-786-0387  No job is too large or too small-we've got a team that can do it all.  

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