Recent Posts

3 Steps for Eradicating Mold Odor

9/13/2021 (Permalink)

Mold damage on the walls of a  home When people clean up their own water damage but don't fully resolve the issue, mold will grow. Call SERVPRO!

Mold Removal in Three Easy Steps

Enjoying all the comforts of your La Crosse, WI, home can be difficult when it has a bad odor. These smells may have a variety of sources, but one of the most common is mold. Different types of mold all release a substance called mycotoxin, which causes an unpleasant odor. However, there are several actions you can take to trace this smell to its source and eradicate it so your home smells fresh and clean once more.

1. Use an Air Filtration System

An air filtration system with a certified HEPA filter can remove mold spores from the air and reduce the musty odor that mold creates. Before you buy a filter, it may be wise to review several different brands and ensure that the filter is designed to handle mold, as some only remove dust, pollen and animal dander. Using a filter can help clear the air as you search for the source of the mold.

2. Call In Mold Specialists

If you cannot find the source of the mold odor on your own, you might want to call in a mold remediation and removal company to assist you. The mold technicians usually have special equipment on hand to trace the mycotoxin odor to its source, whether it is behind a wall or in your attic. No matter what is causing the mold to grow, these specialists can remove it safely and ensure that the conditions in your home will not encourage it to grow again.

3. Invest in Deodorizing Services

Once the mold techs remove the mold, the smell may linger. This can be especially true if bad weather is preventing you from opening your windows. However, your mold remediation service can neutralize these odors with ozone machines and other tools and completely erase this offensive odor for good.

When mold invades your La Crosse, WI, home, the smell it brings with it can be troublesome and unpleasant. Knowing how to banish mycotoxin odors and their cause can help you and your family breathe easy once again.

When Are Noisy Pipes Worrisome?

9/8/2021 (Permalink)

Copper pipe on white with connector If you hear banging when you turn off your water, you should call SERVPRO to receive professional assistance.

When Should You Be Concerned About Noisy Pipes?

If you have ever had to deal with a pipe break in La Crosse, WI, you may be a little paranoid when you hear popping and hammering coming from your plumbing. However, not every sound is something you need to be worried about. The most common noises that need to be addressed include the following:

  • Whistling
  • Ticking
  • Banging

It might be hard to tell when the noises are a problem, so to be safe, you may want to call in a plumber to assess any recurring noises you hear.


Clogs and blockages can cause your plumbing to make a whistling noise. This issue is usually located at a faucet, shower head or valve. Typically, whistling noises are easily remedied by cleaning shower heads, replacing washers or tightening screws. Sometimes you may get a clog inside a pipe. With this extra pressure in the plumbing, you may have to worry about a pipe bursting.


Ticking noises are often associated with thermal expansion. When hot water goes through a cooler pipe, the pipe expands from the heat. This issue is usually not worrisome. However, thermal expansion can also take place when water sits in an exterior pipe in cold weather. If you have an exterior pipe that gets too cold, it could actually lead to a pipe break due to frozen water.


You may hear a banging rattle when you first turn a faucet on; this is due to trapped air. You can fix this issue by draining the pipes. This helps balance out the air pockets. Banging can also be caused by high water pressure. If the pipes shudder when the water is turned off, it can lead to loose connections and eventually leaks. If you hear banging when you turn off your water, you should call in help before you have to fix a broken pipe and get help from water damage experts.

Pipes can make noises for a lot of reasons. If you hear a lot of sounds, it may be helpful to get a professional opinion on your noises to decrease your chance of having a pipe break.

4 Steps to Establishing a Business Continuity Plan

9/8/2021 (Permalink)

A basement of a company flooded SERVPRO is a restoration company expert in any flood and storm damage in your business.

Creating a Business Continuity Plan in Four Easy Steps

Every building is susceptible to damage from a storm, and the structure that houses your business in Onalaska, WI, is no exception. When the winds rage and the floodwaters rise, you need a business continuity plan to keep you up and running until you can be fully functional again. While insurance may pay for restoration professionals to repair your building, it does not guarantee your income or sustain your relationships with your customers. The following steps can help you accomplish the latter.

1. Analyze the impact the storm damage has on your business. When flooding occurs, the first thing you need to do is identify the essential elements of your business and the resources that you need to keep them functional. Resources can include but are not limited to the following:

  • Space
  • Technology
  • Records
  • Equipment
  • Employees

2. Project a timeline to implement your plan. Information is vital for keeping both employees and customers informed about your continuity plan. Once you have identified what needs to be done for the critical functions of your business to continue, you must decide when and how the plan will proceed.

3. Establish your transition team. As with any new phase in a company’s development, you need a team of people to help you take it from how it functioned before the damage occurred to how it is going to operate while repairs are being made. This team helps you focus on what is necessary to keep your business going.

4. Train your team. Your new mode of operation may be a challenge for your team. Training is important to make sure everyone understands the plan and is on the same page. It can also boost team camaraderie and help them understand strategies for recovery.

Damage from natural disasters does not have to signal the end of the line for your business in Onalaska, WI. With a strong continuity plan and the means to implement it, you can still serve your customers during the restoration process.

4 Important Steps for Fire Damage Restoration

9/6/2021 (Permalink)

An apartment on fire Each home fire is unique. Some houses are left with extensive smoke damage, while others have soot damage spread throughout the home.

4 Steps to Recovering after a Fire

A homeowner can see a number of difficult situations, but a home fire in Bangor, WI is definitely a big challenge. Once the fire has passed and everyone is safe, the nest step is fire restoration. At first, this can seem overwhelming. A homeowner can be faced with the following types of tricky damage:

  • Damage from the flames in the form of burned walls, personal items and furniture.
  • Damage from the water and chemicals of the fire fighters.
  • Degradation from soot that coats many surfaces.
  • Damage from persistent odors.

The unfortunate news is that none of this is easy to clean and repair. The cleanup process often requires the services of an experienced fire mitigation team.

A Proven Process

Each home fire is unique. Some houses are left with extensive smoke damage, while others have soot damage spread throughout the home. If the flames burned for a long time, large portions of the home will require fire restoration in the form of rebuilt rooms. A highly-trained team will follow a process that is flexible yet relies on proven techniques. A home inspection and assessment determines the scope of the damage to the home and is followed by a plan to remediate the impacted areas.

In some cases, a board up and roof tarp service is needed to secure the building from further harm and to protect people. If water damage is present, the water needs to be removed and areas dried. This is followed by soot and smoke removal and then cleaning and repair.

A Comprehensive Damage Cleaning

Professional fire restoration follows the highest standards of the cleaning and restoration industry. The best methods ensure that the home is returned to its original condition and all soot and smoke damage is eliminated to the best possible degree. A home fire is a challenging situation, but homeowners do not have to face it alone.

The Adjuster’s Visit: How To Minimize Potential Problems

8/24/2021 (Permalink)

A flooded home SERVPRO can help you with your fire, water, mold, or storm loss.

How To Avoid Potential Problems During An Adjuster's Visit

Few things cause as much consternation to a homeowner as working with a home adjuster after claiming water damage to your residence. Knowing the insurance company has the future of the property repairs in its hands can be both frustrating and frightening. But you can be prepared for any questions the representative may have by following a few simple steps. Although not all policies are equal, most insurance adjusters require the following information to settle an insurance claim.

1. Keep a log of everything possible. Yes, even in this technological world, information can get lost in La Crosse, WI. By keeping a log of phone calls, timeline, emails, and face-to-face communications, you are protecting yourself. Many people even send emails to confirm conversations after a meeting to prevent the “he said, she said” problems that can occur.

2. Create an inventory of damaged property and personal possessions. It is important to keep a complete inventory list of anything you plan to claim. Don’t forget to include the unseen items, such as damaged carpet padding, objects in cabinets, and sheetrock. For every item listed, include the following:

  • Description of item, including make and model number
  • Cash value when the item was purchased
  • Cost of the replacement item
  • Include any applicable paperwork, receipts, and bills

3. Ask your insurance company what restoration team it prefers to work with and contact the business immediately. This can ensure you are doing your best to protect the property from additional damage. Ask the crew to detail its cleanup efforts for your home adjuster, and request pictures before, during, and after cleanup.

4. Obtain written bids from licensed contractors. Get more than one bid, if possible. Bids should include a complete materials list with itemized prices.

5. Keep accurate records of expenses and repairs. If your safety is involved, and restorations must be made before a visit by the adjuster, keep detailed records. Also, notify the insurance company for approval before making the repairs.

Being prepared can minimize potential problems during a home adjuster visit. It can also help speed the claim process forward.

Rain Isn’t the Only Source of Storm Damage

8/24/2021 (Permalink)

A rainy day in a neighborhood with a specialist team to restore any damaged. What most people don't consider is how storms lead to flood damage.

Storm Damage Isn't Just Caused By Rain

A burst pipe is common in the winter season. Often, businesses will close during a winter storm. While it is important to keep you and the employees safe, you should also consider your building. When it comes to dropped temperatures or power outages, the building can severely drop in temperature. This extreme level of cold can cause a frozen pipe to burst. Here’s what to do when that happens.

Shut off the Water

Once a pipe bursts, the first step that you should take is to turn off the water. The more water that floods your building, the worse the damage might be. Standing water is a haven for mold growth and only gets worse as it rises. Turning off the water gives you the ability to control the depth.

Assess the Damage

Once the pipes burst, your building can become quickly flooded. This leads to standing water. Some people have spread the misconception that mold does not grow in colder water, but it still can. The moisture will seep into the walls and carpeting and leave you with black mold and mildew. Once you have drained the water, it is time to assess the damage done.

Call a Mitigation Company

A professional service will be able to judge the work that needs to be done on your building. Without a professional, it is difficult to test what can and cannot be salvaged. In addition, a company will be able to tell you if the flood damage from the burst pipe will require a complete restoration of different areas.
Winter storms are dangerous for a number of reasons. What most people do not consider, however, is how storms lead to flood damage. The best way to prepare for floods during a winter storm is to make sure your pipes are taken care of. A burst pipe not only costs you money with the plumber, but it can also lead to damage throughout your Onalaska, WI, building.

Understanding the Difference Between Mold Removal and Mold Remediation

8/24/2021 (Permalink)

Walls of a room filled with mold When you don't know how to clean up water damage, mold will grow.

Mold Removal vs. Mold Remediation: What's the Difference?

If you’re dealing with black mold and researching mold cleanup in West Salem, WI, you may be wondering what the difference is between mold removal and mold remediation. Technically speaking, you can’t remove all the mold from your home. The spores released by mold are carried on the wind, which means they’re found literally everywhere, outside and inside. The key is to ensure that your home doesn’t provide spores with the moist, warm environment they need to grow into full-blown mold colonies. You can do this by:

  • Fixing leaks immediately
  • Keeping plumbing in good repair
  • Using a dehumidifier and air conditioner
  • Ensuring good drainage around your home

If you already have visible black mold growing in your home, you will need remediation to get mold levels in your home back to a healthy level. That means no actively growing colonies.

The Stages of Mold Remediation

When you hire a remediation service in West Salem, WI, there are several stages involved in the process.

1. Assessment

First, an expert needs to examine your home to locate the areas where mold is growing. He or she can also help you identify the key sources of moisture so that you can address them. If the source of excess moisture is not dealt with, mold will return.

2. Removal

Once the areas of mold are located, they should be contained so that mold doesn’t spread to other areas. Then the mold needs to be removed. If it is growing on a hard surface, it can be scrubbed off using a biocide. If it has infested a porous material, such as drywall or wood floors, the material needs to be removed and replaced.

3. Clean-Up

Other possessions in the area should also be cleaned even if mold is not visible, such as furniture, carpeting, and clothing. Industrial dryers may be used to dry any remaining dampness and air filtration can help remove lingering odors.

Black mold is a natural part of the environment, but it can cause serious structural damage if left to grow inside your home. Use remediation to keep mold under control.

Industrial and Commercial Cleaning Services Offered for La Crosse County and More.

8/24/2021 (Permalink)

A man over some stairs cleaning with a special machine Heavy industrial cleaning is just one of the many services that SERVPRO of La Crosse County offers.

SERVPRO Of La Crosse County Offers Heavy Cleaning Services For Industrial Or Commercial Buildings.  

When grime, odor, and other challenges go beyond the scope of your regular janitorial staff, call in the professionals. Whether it’s removing an odor problem or deep cleaning flooring or shelving, you can rely on SERVPRO of La Crosse County to make your work space look its very best.

We have been able to complete various cleaning services on a large warehouse building approximately 8,000 sq.ft.; which included an office, breakroom, and restroom area. Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO of La Crosse County has the training and expertise to help make it “Like it never even happened.”

The Facilities Manager said, "They were able to clean while our staff continued to work on production."

SERVPRO offers services ranging from cleaning carpets and tile to removing mold and mildew. We have the specialized training and products to get your property back to business. Our cleaning services include the following:  Ceilings, Walls, Floors, Drapes, Odor Removal, Sewage, Crime Scene, Vandalism, and more.

Have Questions?  Call today at 608-786-0387  No job is too large or too small-we've got a team that can do it all. 

When Nasty Happens...

8/24/2021 (Permalink)

two vehicles of specialists in restore and remediation in front of a company We're proud to be the trusted company getting homes and businesses "Like it never even happened."

When Something Horrible Happens...

Water damage in your building is bad.  Toilet overflows, sewage backups and other intrusions are more than nasty, smelly messes;  these bio-hazardous damages can bring with them harmful microorganisms as well as moisture that can ultimately lead to mold growth. 

Building occupants should exercise precautionary and safety measures during times of "black water" invasions. 

  • They should avoid all contact with sewage and all items contaminated by sewage. 
  • They should wash their hands thoroughly after coming in contact with anything that might be contaminated.   

A mop and common cleaning products may not be enough.  Your #WeAreLocal SERVPRO of La Crosse County is trained to clean and restore your building.  They understand the disruption and will work quickly to minimize any further damage.  

By utilizing the following procedures, and by abiding OSHA guidelines, SERVPRO of La Crosse County, will get you back to business quicker.

  • Identify the source/type of water
  • Measure temperature and humidity for drying analysis
  • Survey the extent of damage and inspect the premises
  • Perform emergency water extraction
  • Move and block furniture
  • Inspect carpet and padding
  • Apply necessary treatments
  • Utilize and monitor drying equipment
  • Dispose of refuse

Can You Save Personal Items After a Flood?

7/30/2021 (Permalink)

Man in front of porche home, flooded there is mud, man is holding a shovel clothes is covered with mud Flood damage to a home in La Crosse, WI.

Can You Save Personal Items After a Flood?

After a flood in La Crosse, WI, you are first concerned with the structure of your home, but very quickly you realize that you still need to act on your personal belongings as well. Can you save anything that has been in a flood? While many items must be disposed of, you will be glad to know that you can save some of your personal belongings and experts are available to help you. A good professional knows you have things of a personal and meaningful nature and they want to help you save these things. A good restoration specialist also knows that saving your personal belongings can also save you money, but they will clearly communicate when something is not safe to keep or not possible to restore. Here are some factors that come into play for proper content cleaning:

• Type of material. Most restoration ability is determined by whether materials are non-porous or porous.
• Contamination exposure. The method of cleaning also depends on the type of flood exposure, such as clean water versus black water.

Restoration Techniques

Experienced professionals use a variety of techniques for content cleaning. The item may be something that can be dunked in a cleaning solution. Scrubbing may be needed or wet cleaning may be needed for items that are heavily soiled. For materials that can't take a deep cleaning, foam or dry cleaning may be best. Some materials may be fine with a surface disinfectant and wipe down.

When to Throw Away

Sadly, content cleaning won't work for all your personal belongings and some things must be tossed. This is limited to items that truly can't be restored or that would be unsafe to keep and usually comes down to porous materials. Drywall and carpet padding are two examples of porous materials that may need tossed but working with a knowledgeable and experienced professional will save you time and money on replacing belongings.