Recent Posts

Here's to Having a Safe Summer

5/2/2019 (Permalink)

Fire Damage Here's to Having a Safe Summer Safety is important during the summer months.

Every year, almost 8,600 Americans are injured by fireworks and almost 5,000 people are injured by charcoal/wood-burning and propane grills.  Summertime should be a time where memories are made and the outdoors are enjoyed.  

Being mindful of the following tips, will help your summer end on a happy note:

  • When using a charcoal grill, only use starter fluids designed for barbecue grills-DO NOT add fluid once the coals have been lit.
  • When using a gas grill, be sure that connection hoses are intact and tight.  Using soapy water along the hoses is a great way to safely identify any leaks.
  • Be sure to extinguish all smoking materials when finished with them.
  • When camping, always use a flame retardant tent and set it up away from the campfire.  Only use battery operated lights and lanterns inside the tent.
  • ALWAYS build a campfire down wind from the tent area.  Clear vegetation and dig a pit or use a certified fire ring.  
  • Consider leaving firework use to trained professionals and keep a safety area of at least 500 feet from displays.

Your #WeAreLocal GREEN Team wants everyone to have a safe and happy summer!

The Science of Drying

5/2/2019 (Permalink)

Water Damage The Science of Drying The standards for drying are set for our industry by the Institute of Inspection Cleaning and Restoration.

Psychometrics, or the science of drying, is what your #WeAreLocal SERVPRO of La Crosse County uses to ensure that your home or business is properly dried down.  

When water enters a facility, many people think to just throw a few fans on it and call it good, but, more often than not, there is more to it.  Water can seep through pinhole cracks and crevices in floors; surfaces such as wood, drywall, and carpet readily absorb the water, pulling it further into the structure.  With hidden moisture that you cannot see or feel, potential problems can occur creating more damage. 

Your SERVPRO of La Crosse County technician  follows strict, industry approved guidelines to measure the moisture, drying techniques that can be used, deodorization and disinfecting services to help reduce secondary damages.  

They will inspect the structure, measure the moisture levels daily, end set equipment to expedite the drying process.  

Your environment is always seeking equilibrium, and it is because of this, a wet building can often dry naturally.  Wet goes to dry.  The problem with this, is that it takes too long which can pose the threat of secondary damages.  Using our top-of-the line drying equipment and moisture sensors, SERVPRO of La Crosse County is able to speed the drying process up to help make it "Like it never even happened."

Fire! Fire! Now what??

5/2/2019 (Permalink)

Fire Damage Fire!  Fire!  Now what?? Nobody plans on a fire happening...

Although a fire itself does a significant amount of fire and smoke damage to items touched by flames - smoke, soot residues and water damage or flooding from the fire department will affect other parts of your home. It is important to take all necessary precautions before entering your home after experiencing fire damage.

Besides natural hazards that may exist, entering your house can be 1) unsafe and 2) lead to secondary damages as movement or foot traffic can make some of your personal items unsalvageable. Protect your investment wisely and hire an established restoration contractor like SERVPRO of La Crosse County to help get you back on your feet after fire or smoke damage has affected your home.

SERVPRO has 24-hour emergency services available 365-days a year, including holidays. Our technicians have received the necessary IICRC certifications and follow all municipal and OSHA safety guidelines to perform fire damage restoration on your property.

Insurance companies choose SERVPRO of La Crosse County because we offer full-service to our clients. We manage your entire restoration project, providing customers with a detailed scope of work and schedule through each phase of the project while answering any questions you may have throughout the fire restoration process. 

Having a company like SERVPRO of La Crosse County on your side after a fire or water damage to your property can make a major difference in not only protecting the value of your investment but ensuring you have the best experience possible in dealing with a fire or water damage.

SERVPRO is a full service disaster restoration contractor serving the La Crosse Area. SERVPRO is faster to any size disaster providing 24 hour emergency service with direct insurance billing. Call us 608.786.0387.

Commercial Cleanup is No Easy Task

5/2/2019 (Permalink)

Commercial Commercial Cleanup is No Easy Task Damage to your business can be detrimental to your bottom line. Let SERVPRO of La Crosse County get you back up and running quickly.

When grime, odor, and other challenges go beyond the scope of your regular janitorial staff, call in the professionals. Whether it’s removing an odor problem or deep cleaning flooring or shelving, you can rely on SERVPRO of La Crosse County to make your work space look its very best.

We have been known to complete cleaning services in large warehouses measuring  approximately 8,000 sq.ft.; which included an office, breakroom, and restroom area. Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO of La Crosse County has the training and expertise to help make it “Like it never even happened.”

The Facilities Manager said, "They were able to clean while our staff continued to work on production." SERVPRO offers services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:  Biohazard, Ceilings, Walls, Floors, Drapes, Odor Removal, Sewage, Crime Scene, Vandalism, and more.

Have Questions?  Call today at 608-786-0387  No job is too large or too small.

Spring Storms Sometimes Cause Unexpected Flooding

5/2/2019 (Permalink)

Storm Damage Spring Storms Sometimes Cause Unexpected Flooding Quick water extraction and proper mitigation serves can help reduce secondary damages.

The following recommendations can help property owners to get repairs completed quickly:

• Hire a Qualified Contractor
The contractor will evaluate damage to the property. This is important since some damage may not be immediately obvious to the untrained eye. The contractor may then inform the insurance adjuster as to the damages that should be covered under the property owner's policy. It is important to get started on loss mitigation efforts as soon as possible after the damage has occurred. The property owner should not wait on their insurance company to act as damage may worsen significantly in a short period. Instead, they should hire a reputable contractor to get started on the work.

It is important to note that unqualified contractors may try to get business by canvassing communities after a destructive storm. Property owners should be on the lookout for scammers and avoid hiring people without examining their credentials. The chosen contractor should be fully licensed and qualified. The property owner should ask to see their credentials and references. It is possible to verify licensing online. The contractor should be willing to provide a written contract that includes start and end times for the work as well as a warranty.

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Need an extra pair of hands?  Let us know!


When Nasty Happens...

4/26/2019 (Permalink)

Commercial When Nasty Happens... Water damages can happen to anyone and at anytime. Are you #Ready?

Water damage in your building is bad.  Toilet overflows, sewage backups and other intrusions are more than nasty, smelly messes;  these bio-hazardous damages can bring with them harmful microorganisms as well as moisture that can ultimately lead to mold growth. 

Building occupants should exercise precautionary and safety measures during times of "black water" invasions. 

  • They should avoid all contact with sewage and all items contaminated by sewage. 
  • They should wash their hands thoroughly after coming in contact with anything that might be contaminated.   

A mop and common cleaning products may not be enough.  Your #WeAreLocal SERVPRO of La Crosse County is trained to clean and restore your building.  They understand the disruption and will work quickly to minimize any further damage.  

By utilizing the following procedures, and by abiding OSHA guidelines, SERVPRO of La Crosse County, will get you back to business quicker.

  • Identify the source/type of water
  • Measure temperature and humidity for drying analysis
  • Survey the extent of damage and inspect the premises
  • Perform emergency water extraction
  • Move and block furniture
  • Inspect carpet and padding
  • Apply necessary treatments
  • Utilize and monitor drying equipment
  • Dispose of refuse

Severe Weather Preparedness

4/26/2019 (Permalink)

Storm Damage Severe Weather Preparedness With the help of your mobile device, you TOO can be prepared.

One of the easiest ways to protect yourself during severe weather is to have a weather radio available.  These radios are just as important as having a fire alarm in your home or business.  

A weather radio is designed to alert you to dangerous weather situations such as an approaching tornado.  The warnings are issued to give you plenty of time to seek shelter.  

Recently, though, to keep up with technology, wireless emergency alerts can be activated through the WEA, which is a system that was launched in 2012, and is included on most smart phones.  It will also alert you of local emergencies, extreme weather warnings, AMBER alerts, and presidential alerts.  

If your phone dis not come pre-equipped with this app, the American Red Cross has designed several emergency mobile applications that uses GPS to determine your location and the importance of some warnings versus others.  These apps also have an "all clear" alert.  

For more information, you can visit:


Spring Flooding May Hit Southwest Wisconsin

3/6/2019 (Permalink)

Why SERVPRO Spring Flooding May Hit Southwest Wisconsin With the threat of flooding this spring season, are you prepared...?

According to the National Weather Service, areas that are prone to flooding could once again see high waters.  With the snow pack runoff and the deeply frozen ground, the risk is increased especially to those on the Mississippi River and its tributaries. 

The Office of the Commissioner of Insurance issued a press release urging all Wisconsinites to evaluate flood insurance needs BEFORE the snow melts.

"FEMA noted last month that Wisconsin's flood risk is above normal to well-above normal throughout March and April. If you purchase flood insurance, the policy does not go into effect for 30 days" " Consider flood insurance now as an important protection against this type of peril"

Most Homeowner's policies do not cover flooding or seepage through the foundation.

*Floods are the nation's most common natural disaster
*Just one inch of water can cause $25,000 of damage to your home
*More than 20% of flood insurance claims come from outside high-risk areas

SERVPRO of La Crosse County is faster to any disaster and we are #HeretoHelp with financing options  for those claims that happen to not be covered.  

SERVPRO of La Crosse County is an IICRC Certified Firm

2/25/2019 (Permalink)

Why SERVPRO SERVPRO of La Crosse County is an IICRC Certified Firm Training and Certification through the IICRC. SERVPRO of La Crosse County is a Certified Firm!

Highly Trained Cleaning and Restoration Technicians   

SERVPRO of La Crosse County continually trains employees with the knowledge to restore your property.

The IICRC stands for Institute of Inspection Cleaning and Restoration Certification. 

The IICRC is a certification and Standards Developing Organization (SDO) non-profit organization for the inspection, cleaning, and restoration industries. 

They set the gold standards for the Cleaning and Restoration industry.

The following is from the IICRC official website: 

IICRC Certified Firms have earned the right to display the CleanTrust logo as a symbol of quality. In order to achieve IICRC-certified status, firms must meet a rigorous list of standards in business ethics and expertise.

IICRC Certified Firms must:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

Why use a certified technician?

Professional restoration technicians understand the need for quick response. Immediate remediation is the key to controlling any escalating costs. The longer the remediation is delayed, the higher the cost of restoration. Certified restorers have the knowledge to test materials and apply the restoration techniques required to return the items to their preloss condition. Look for the IICRC logo to verify IICRC certification.

SERVPRO of La Crosse County has held this certification for 8 years straight, and is honored to count itself among select organizations. 

Not all Bad Reviews are Necessarily True

2/25/2019 (Permalink)

Why SERVPRO Not all Bad Reviews are Necessarily True You can find us on Facebook, Yelp, Twitter, YouTube, LinkedIn, Google, and Instagram.

So, as a company, we rely on reviews from our customers, good and bad.  Reviews are like our report cards.  We don't know what to change or how to improve ourselves or our services , if we don't know that we did indeed do something wrong or unprofessional.  

After every job, we ask for a Certificate of Satisfaction.  As the nature of technology changes, we too, have to change.  Recently, we have been asking for reviews via text message and email.  We want to know how we performed our services and your thoughts on those services that were performed.  We pride ourselves on our work. 

Sometimes, though, there comes a time when someone is just not happy with us.  Ultimately, we reach out to them and try to correct or fix what went wrong to the best of our capabilities.  We stand behind our work 100%.