Recent Posts

SERVPRO is Here to Help during this time of need.

3/17/2020 (Permalink)

SERVPRO employees wearing full protective suits and masks. We are going out of our way to be sure that not only our team mates are safe, but our customers are too.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of La Crosse County at 608-786-0387


Water Damage-Big or Small-SERVPRO Can Handle it All!

2/24/2020 (Permalink)

Big truck and small truck Big or small, your local SERVPRO can handle it all.

When damage affects your home or business, you want it restored as soon as possible.  SERVPRO of La Crosse County  has been restoring property in our area for 14 years.  SERVPRO is the trusted choice for hundreds of insurance companies nationwide, because they know that we have the expertise and the experience to the job right.  

The first 24 hours following a water incident are the most important in preventing secondary or permanent damage.  Within four hours of loss notification, an IICRC Certified Technician will be on-site to help ensure a water damage is handled by completing the following steps:

  1. Inspection
    1. Affected areas are inspected to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work.
  2. Emergency Services
    1. Steps are then taken to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting excess water and preparing the area for drying.  Needed emergency services are explained  to you step-by-step.
  3. Monitoring
    1. To help ensure your home or business and belongings are dried to appropriate industry standards, SERVPRO of La Crosse County will monitor the drying process.  Updates are communicated to you on a regular basis.
  4. Restoration Services
    1. Structural materials are repaired, carpets are reinstalled, property and belongings are cleaned before leaving.  A final walk-through of the site will be conducted with you to ensure the property was returned to preloss condition.

Have you recently suffered a water damage in your home or business?  Whether it be a flood or an unnoticed leaky pipe, SERVPRO of La Crosse County is Here to Help.


Biohazard, Vandalism, and Crime Scene Cleanup in La Crosse County

1/31/2020 (Permalink)

Two men in tyvek suits and respirators. Two technicians are wearing full personal protective equipment in order to perform a rather messy cleanup.

Exposure to biological and chemical containments can pose serious health consequences for building occupants, employees, customers, and owners.  Failure to properly handle and safely remove such substances can contribute to dangerous environments.  

Your #WeAreLocal SERVPRO Franchise Professionals are trained to safely and effectively remove hazardous biological substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations.  SERVPRO of La Crosse County can help turn unsafe environments into clean, safe homes and businesses by helping with:

  • Blood borne Pathogens include bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma. crime, or death.
  • Methamphetamine Labs contain many chemicals that are a result of the production of illegal drugs.  They are volatile and can leave harmful residues throughout a structure.
  • Crime Scene Residues
  • Arson Click for more information
  • Vandalism cleanup includes graffiti, egg, spoiled foods, and human or animal waste and consists of cleaning and deodorization.
  • Sewage Backups introduce harmful microorganisms  into a structure.  SERVPRO removes the sewage, contaminants, and moisture, all while disinfecting as they clean.  
  • Black Water Intrusions Click for more information
  • Mold Mitigation and Remediation Click for more information

Have questions or need more information?  Give is a call at 608-786-0387 or send us an email at

Special Cleaning Services Available in La Crosse County.

1/29/2020 (Permalink)

Employees learning about product. SERVPRO of La Crosse County's owner, Vince, recently held a company wide training in regards to the Ultrasonics Machine process.

SERVPRO of La Crosse County's owner, Vince, recently brought everyone in the office together in order to show off the Morantz Ultrasonics Cleaning System.  This wonder of a machine is used in place of hand cleaning items that have been dirtied by soot, mold, and water.  

This cleaning system is easy to use and is safe for the environment.  It uses the process of Cavitation which is the formation of bubbles-lots of bubbles that are created by sound waves that move through water.  

What kinds of things can be cleaned by this machine? 

  • Window Blind Cleaning made of wood or vinyl, Venetian, vertical, roller shades, shades, curtains, shutters, mini blinds, and draperies.
  • Contents Cleaning includes knickknacks, collectibles, stuffed animals, toys, dishes, fixtures, antiques, and ceramics.  
  • Medical Cleaning supplies such as wheel chairs, IV poles, trays, nurses station equipment, and surgical equipment.
  • Electronics Cleaning of computers, TV's, DVD and CD players, appliances, keyboards, power tools, lamps, and so much more!
  • Parts Cleaning of automotive, airplanes, boats, restaurants, kitchens, and even industrial equipment.

SERVPRO of La Crosse County believes in using safe and gentle cleaning procedures in order to restore your belongings rather than to replace them.  We work hard to get your property and your life back to normal as quickly as possible.

Have you had a recent damage to your home or business?  Or just need a good cleaning of your golf clubs or suitcases?  

Let us help...608-786-0387

Mold Cleaning in a La Crosse County Home

1/24/2020 (Permalink)

Mold on a basement wall. When a home is left unattended for some time and a flooding situation happens, mold is given the right ingredients to grow at an exponential rate.

After all of the moisture that we have experienced over the last few years, did you happen to have water where it shouldn't be?  Did you clean it up by yourself?  Hopefully, you got it all.  How do you know?

Is there a funny odor emanating from the area that happen to get wet? Fungi and mold naturally occur in our environment with over 100,000 different species that have been identified.  Excessive amounts of mold and mold exposure may present health effects for some people.  

SERVPRO Franchise Professionals handle water damages every day and know prompt action is required to prevent mold growth.  Be alert for:

  • The presence of visible mold.
  • Strong musty odors, which may indicate mold is present.
  • Any evidence of past moisture problems that might have undetected mold growth.
  • Excessive humidity.

Any of these conditions may require a a qualified indoor air quality/environmental professional to inspect the building for mold growth and water damage problems.

SERVPRO Technicians care about proper restoration of your structure and, in most water damage situations, can safely restore your building to preloss condition.

Let us have a look at it.  608-786-0387

Fire Prevention Starts at Home in La Crosse County

10/8/2019 (Permalink)

A family home has been damaged by fire. Fires can be devastating. Once the fire trucks leave-not only do you have damage from the fire itself, but water damage from the firefighters.

They say good habits start as a child as they watch the adults in their lives.  October is the start of the heating season in most parts of our country.  Are you ready to flip that switch?  Let's find out...

Does every room including bedrooms, have a working smoke detector?  Half of home fire deaths occur between 11:00 p.m. and 7:00 a.m.  Most people are sleeping at this time. 

Granted, 51.6% of fires in 2017 were started by cooking, and other causes include 9.1% from heating, 7.1% have been caused by unintentional carelessness,  and lastly, 6.5% from an electrical malfunction.  (According to

Change out your furnace filter.  Newer, cleaner filters will help your furnace run more efficiently.  

Inspect electrical cords and all heating equipment and that it is clean and in proper working order.

With Fire Prevention Week upon us, be sure to check and test your smoke alarms.  Be ready and prepared for whatever happens.  

Water Heater Damage in La Crosse County

10/8/2019 (Permalink)

Rust on your water heater and a wet floor are signs to have it checked. This water heater is in failing mode. Pay attention to the various rust spots along the tank and wet floor underneath it.

The majority of water heaters typically fail between 8 and 10 years.  You don't have to be caught off guard when it does happen. 

5 signs that it's time to replace your water heater include: 

  1. Your heater is too old
  2. Rust spots that you can see on the outside of the tank.
  3. Noise from the heater.
  4. Water leaking from the heater.
  5. Water isn't getting hot enough.  

Using the serial number, you can easily identify in what month and year your heater was manufactured.  The first two numbers in the whole number reflect the month, with the next two, the year.  Knowing when it was manufactured gives a pretty good indication when it should be replaced.

Rust is the one thing can affect the steel that your tank is probably made out of.  Rust can slowly spread and eat through the steel.  Rust serves as a warning sign for oncoming leaks.  When rust appears in your water as its coming out of the faucet, chances are, there is rust in your heater.  

Noises from the heater become louder and louder as the tank heats up the water the older it is.  These noises can be caused by sediment build up. 

One primary cause for leaks is the thousands of heating cycles that a tank undergoes causing the interior tank to turn brittle.  Other causes include the fittings or connections have loosened, or the temperature/pressure overflow pipe no longer functions.  

Heating issues are caused by a mis-adjusted thermostat, a broken heating element, or a tank that is too small for your home.  

When something happens to your heater, a leak, rust, or a split, give your local green team a call.  The quicker and sooner a water problem is cleaned up, the less likely further damages can occur.  

Give your #WeAreLocal GREEN Team a call at 608-487-9758 for immediate assistance.  

SERVPRO of La Crosse County Has Your Water Damage Information

9/3/2019 (Permalink)

employee using green hosed equipment to remove water SERVPRO of La Crosse County is "Faster to any Disaster" for a reason. Quick mitigation of a water damage reduces trouble later.

Despite what many people think, not all home water damage is created equal. There are actually a number of different classes and categories of water damage. According the IICRC (Institute of Inspection Cleaning and Restoration Certification), there are three categories of water/liquid and four classes of the damage.

Category 1 – This is basically any liquid from a clean and/or sanitary source like a faucet, a toilet, or fountain.

Category 2 – This refers to liquid/water that used to be called grey water, which can potentially cause illness if ingested. This includes things like dishwasher or washing machine overflow, toilet overthrow or sink drains.

Category 3 – This category used to be called black water; it is extremely unsanitary. This includes sewer backup, flooding from rivers, and stagnant liquid that has fostered bacterial growth.

Now let’s examine the classes;

Class 1 – This is very easy to deal with and only affects a part of a single room, with little to no wet carpet, with water only on surfaces like wood or concrete.

Class 2 – This class effects and entire room, and wetness has went up the walls about 12” or more, with moisture still in the structure.

Class 3 – This class basically means that ceiling, walls, carpet and insulation are all saturated with liquid or water. This is often due to water coming from overhead.

Class 4 – This class means that there has been enough water or time to saturate materials with very low levels of permeation, like hardwood or stone.

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Call SERVPRO of La Crosse County at 608.786.0387 for all of your restoration needs!

SERVPRO of La Crosse County Can DRY Your Files After a Water Damage

8/31/2019 (Permalink)

stacks of paper for document drying SERVPRO is one of only four companies in the United States that has the technology to restore damaged paper and books.

SERVPRO of La Crosse County offers Vacuum Freeze Drying that is the most efficient and effective way to salvage water-damaged documents. 

The Document Restoration Team uses sublimation-turning a solid directly into a vapor, skipping the liquid stage to avoid causing more damage to the documents.

This state-of-the-art technology used by SERVPRO technicians is the only method approved by the National Archives and Records Administration and has been used by the Library of Congress.

All employees of the Document Restoration Team are HIPAA Master certified.  Once your items arrive at our SERVPRO facility, 24/7 video surveillance is guaranteed.

Standard drying time is 7-10 days.  The time frame can vary, though, based on moisture content and backlog.  SERVPRO's goal is to make the process as simple as possible for our customers.

Have you recently suffered a water damage in your home or business?  Were tax records or human resource files affected?  Call your local   SERVPRO of La Crosse County today to get them well on their way to recovery.  608.786.0387

Drinking Water Guidelines Following an Emergency in La Crosse County

8/28/2019 (Permalink)

glass of Dirty Water and glass of Clean Water How do you take your water?

Did you know that a normal active person needs about three quarters of a gallon of fluid daily?

But, following a disaster, clean water may not be easily accessible.  You should prepare yourself and your family in the event a disaster occurs NOW.  September is National Preparedness Month.

The following are some tips to take into consideration when creating your emergency lists and plan...

  1. Never ration drinking water unless ordered to do so by authorities.  Minimize the amount of water you will need by reducing activity and staying cool.
  2. Drink water that you know is not contaminated first.
  3. Try to avoid carbonated or caffeinated beverages which can dehydrate you and can increase your need for water.

If clean water sources become hard to find, there are many ways to treat water in order to make it drinkable.  

  1. Boiling water is the safest method of treating water.  In a large pot or kettle, bring water to a rolling boil for one full minute.  Some may evaporate, but be sure it cools before drinking.
  2. Chlorination is using 16 drops of bleach per gallon of water and letting it stand for 30 minutes.  If the water does not have a slight bleach odor, repeat the dosage and wait another 15 minutes.  If it still does not have a smell, then discard it altogether and locate a new source.
  3. Distillation is a process that removes microbes that resist boiling and chlorination.  This process involves boiling the water for 20 minutes and collecting the condensation.

To store water that is ready for drinking, you can prepare your own food grade water storage containers.  Water not commercially purchased should be replaced every 6 months.