Highly Trained Restoration Specialists

SERVPRO of La Crosse takes learning seriously.  Our industry's standards are set by the IICRC, Institute of Inspection, Cleaning, and Restoration Certification, and is found in 25 countries throughout the world.  Within our office, we have multiple technicians with Water Restoration and Applied Structural Drying Certifications.  Other certifications include Master Fire and Smoke Restorer, Odor Control, Upholstery and Carpet Cleaning, Mold Removal Specialist, and Commercial Drying Specialist.  Whatever your need, SERVPRO of La Crosse has you covered.  Every Wednesday, the Green Team comes together for ongoing training that includes SERVPRO's own Employee Certification Program, which can include e-learnings and continuing education courses.  

IICRC Training and Certification

IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of La Crosse County offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)