What our Customers say...
Compassionate and exceptional personnel. Extremely impressed with both Lance and Kiefer. Lance went above and beyond to do a great job and Kiefer worked hard to compete!
Excellent customer service, thank you all!
Compassionate and exceptional personnel. Extremely impressed with Lance. He went above and beyond to do a great job and Kiefer worked hard to complete the job.
"Good, prompt service. Did a good job cleaning up the water issues."
"Very satisfied. I would definitely recommend [Bart and Brandon]"
"Great job cleaning."
" Lance was great;he did great on explaining & ensuring our home was taken care of!"
"We cannot say enough about Mitchell, Michelle, Andy, and Morgan! They clearly were professionals that knew what they were doing which was incredibly reassuring to us and our state of mind. They clearly explained their plan and then efficiently got to work fixing our basement. The team had excellent customer service skills. They communicated well, were very professional and did excellent work!
We were so impressed that we will be calling SERVPRO to clean our carpet once we get new padding installed! We have already recommended SERVPRO to others. Of course we hope to not need SERVPRO restoration services again, but if we do, you have our business.
Thank you for taking a very stressful situation and making it right. We truly appreciate it and your incredible team of Mitchell, Michelle, Andy, and Morgan!"
"...the crew that was here were very polite and hardworking. If this ever happens again, (she hopes that it doesn't) she would use our services."
Why SERVPRO? Because "Becky is awesome!"
"Keep up the great work! Outstanding customer service. Made everything easy to understand."
"I would highly recommend!"
“We had SERVPRO come clean a sewer damage at our home and they were very helpful during this stressful time. They gave us a thorough explanation of the process and what was to be expected. Everyone that came to my house and those that we spoke to in the office were kind, courteous and professional. I would definitely refer them to anyone who may need their service and I would use them again if I needed to.”
"No recommendations. Very happy with all the service!"
"No recommendations. Everything was done very well and thoroughly explained. Thank you, Mitchell for all your help."
"The customer service was second to none!"
"Keep up the great service. Awesome job and response time even under flooding conditions that the entire area had."
"I was impressed from start to finish-thank you Mitchell!"
"Very impressed-glad they were able to get here as quick as they did."
"The young men who came to take care of my home were great. I could not have asked for anyone better. Thank you."
"The project isn't quite finished, so far, very satisfied."
"Continue to be responsive to customer concerns. This was like working with a totally different company than the first time. My confidence wasn't high, but is now."
"Good job, Becky!!"
"...Heavy rains and a sump pump malfunction left my finished basement soaked. Everyone local was booked but SERVPRO set up a storm team and brought in a hardworking young man from Minot to help us in Wisconsin. He worked hard and late into the evening to get my home back on the path to dry....couldn't have asked for a better start to recovery..."
"SERVPRO of La Crosse County was great to work with! They respond the same day of the fire. Had a contractor there after hours in the dark helping me board up the apartment that burned. They sat down with me and set time lines to try and hit in order to move the bulk of the tenants back in and then worked diligently to hit those time lines. In the future I will not hesitate to give them a call."
They did a great job, the crew [Lance, Mitch and Brandon] were polite and professional and we are very happy with their work. They did a wonderful job....I will recommend your services to everyone who might need you.
We are very happy with the job that was done. The crew exceeded our expectations and definitely went above and beyond. Please keep my folder open because I want to call and get the crew members names that were there and send them a Target card when the dust settles.
I am very happy with everything-you got the work completed quickly, [SERVPRO] cleaned up after themselves & explained everything perfectly. I appreciate the quick response and that you allowed us to stay on track with our normal schedule.
Very, very happy with the job that we did. SERVPRO did a great job and sent the perfect subs to finish.
No recommendations. Extremely courteous, friendly, and professional.
Job well done! Thank you!
The young men who came to take care of my home were great. I could not have asked for anyone better. Thank you.
Very pleased with the service given.
Could not have been more professional!
Everyone was very professional and did a great job. Thank you.
Answered all questions promptly. The guys were great! Thanks!! Very pleased with your service!
"Great Job! I would recommend to use SERVPRO. [They] are willing to work with the other contractors. A1" (Multi-unit Apartment Fire)
"Awesome company, great people. Would definitely recommend to others." ~Broken bathroom pipe
I have had to use SERVPRO twice in the last month for water in my basement. They were very courteous, professional, and took the time to explain what they were doing. When they came to monitor the progress, they made sure I understood what they were doing. They took care of the paperwork, and worked directly with the insurance company, eliminating the headache and guesswork! I would recommend this company to anyone who is in over their head (literal or otherwise) with water damage in their home.
After having our carpets cleaned by SERVPRO, they feel and look new again. Thank you!
This is the second time that we needed to use SERVPRO - Had such a positive experience the first time that there was no hesitation to call them when needed. Will easily refer them to others. Lance has been here both times. Very Professional!
"The entire team was absolutely amazing!! I can't say enough good things. We will be recommending SERVPRO to everyone we know!! Thank you for making this unfortunate situation a smooth process for us!!!!
"Amazing how clean everything looks - Job well done." ~Commercial cleaning work
Very helpful and explained a lot of process to us and answered all our questions.
"Very nice team! Calm personalities during a difficult time for our family. Very reassuring team :) "
Good job. Thanks. You saved our club a lot of unnecessary expense.
Very professional—Chris B. could not have been more helpful! Very impressed.
SERVPRO did a fabulous job on our water damage. I would highly recommend them to anyone that has any water damage.
They are great! They deserve a raise!
These guys are great—professional, respectful, smart and calm.
For the second time, SERVPRO really helped us with a difficult water emergency. They made sure our house is restored to a livable condition and assisted with the insurance process.
We were very pleased with such prompt service and how courteous, friendly and professional the crew was.
"We were very satisfied with our communication and working with Vince. Great customer relations! Thanks!!"
"I would recommend this team to clean up any mess, very professional."
"Lance was a knowledgeable, responsible and like-able person."
"Your people are very nice and very helpful. Thank you so much." (Smoke and soot content cleaning)
"Very quick and professional response!"
Very happy with you guys!! Keep up the great job. Mark and Lance are very professional.
"Thank you very much for your help. Your employees were very prompt, polite, and helpful in our time of need. I would highly recommend your services to anyone around here with similar problems!"
"Thanks so much for the fast service."
First time client. Great experience! (toilet leak affecting finished basement)
Lance did a great job and has excellent customer service skills. (water system leaked)
The guys did a wonderful job in taking care of and cleaning the property. I can't even tell they were here, and it is greatly appreciated. It's also great that they kept their equipment organized and out of patron’s way. Thank you.
I was thrilled to have the help in my house of "breakables". Amber was very knowledgeable and very competent throughout the whole cleaning process.
"Excellent all the way around. Thank you!!" (Mold Remediation from Commercial Building)
"Thanks again - did a great job!" (water damage from water softener and content cleaning)
"Our basement never looked cleaner! Rick, Ryan, Lance, Ben, and John took great care in packing and moving all of mom's "stuff". (sewer backup in basement)
Awesome!! Very friendly and skilled. Made me feel better about my situation and that it could be made metter! - Water Damage to Basement.
Very satisfied with the process and the patience from your company. I would recommend your services to anyone in the future. - Mold Remidiation of forclosesd building.
We will miss the camaraderie established with Rick and Derek. We appreciate all the good work they did. - Fire Restoation and Content Cleaning
All of the guys were knowlegeable and customer service oriented. They respectfully listened to requests and concerns and promptly took action. - 2nd floor water pipe break
The service provided exceeded expectations. Diligent and commetted to completing the talk. Respectful and Knowledgeable. - Emergency service to water damage in home.
Very impressed with the whole deal. Your employees were great and beyond what we expected. Thank you all. - Microwave fire, deodorization and content cleaning.
Your crew did a superior job. I was very impressed with how hard and how efficiently they worked. Great Job! - water damage in basement
They were excellend throughout the entire process. We will use SERVPRO again if we ever need to. - sump pump failure in basement
I love the way the carpet is dry when we come home after they finish!- carpet cleaning service
All the men that come out to work were very, very nice, and were good listeners. They did their jobs very well. Very very very nice men!!! They explained everything very well. - smoke affecting an entire home, deodorization and cleaning of all content
Thanks for an excellent job on our basement. - water intrusion from recent storms
The initial call went perfect; wasn't sure if coming at night would be worth it. Overall, awesome service and a really good guy. - water heater broke and flooded basement
You are welcome in my home anytime! - washing machine overflowed
Great employees throughout entire process! Very pleased with everything! - fire damage and structure cleaning
Excellent job by everyone we worked with. - house fire
Excellent all the way around. Thank you! - mold remediation to home.
Very nice! Thank you! - broken water pipe
Office ladies were professional and nice with quick replies. Ryan was knowledeable, friendly, thorough, and outstanding. Made me feel like everything will be restored, replaced, fix, and whatever needed to be done. Thank you! - water line to fridge broke and affected two levels and multiple rooms