Recent Posts

When Storms Damage Your Home or Business, SERVPRO is Ready!

7/16/2018 (Permalink)

Storm Damage When Storms Damage Your Home or Business, SERVPRO is Ready! A local store suffered a roof leak after a major storm swept through the area.

Storm damage can occur at any time and can cause an immense amount of harm to your home.  Heavy rains can cause flooding and powerful winds can cause roof damage and downed trees.  Some post-damage can create safety and health hazards as well, so having a plan to deal with the damage will help you to be ready to take steps immediately following the storm.  

Take Safety Precautions

Heavy winds and rain can create physical hazards such as collapsed roofing materials, window damage, collapsed walls or standing water in the basement or home interior. In addition, moisture can soak into furniture, carpeting, and building materials making the perfect environment for mold growth that can cause health issues. Shut off the main gas line if you smell gas. Beware of broken glass, exposed nails, and other sharp objects on the property. Contact SERVPRO of La Crosse County  to help do basic tasks to secure your property and make it safe to use. If necessary, arrange for an alternative place for you and your family to live while your property is being restored to safe living condition.

Photograph the Damage

If it is safe to move around your property, use your cellphone or a camera to photograph the damage so that you will have a record for your insurance company. This action will ensure that you are fully compensated.

Contact Your Insurance Company

Contact your insurance agent to notify them about the damage to your home immediately. The company will send out an adjuster to determine the extent of the damage so that payment for repairs can be made.

Your Restoration Company

  • Whether it is a business or residence, the restoration company will come to your property and their trained experts will do a thorough examination of the interior and exterior of your building. This will help them discover the level of the damage. In many cases, the restoration company will discuss the renovation plans with you and your insurance adjuster.
  • When everything is agreed upon, the work begins. Depending on what type of damage is present, this will determine the type of equipment the professional will use. In the case of flooding, they will use specialized pumps and vacuums to remove water from the affected areas.
  • Generators will be brought in to operate their dehumidifiers and air movers so mold and mildew do not have a change to make matters worse. Using customized cleaners, the specialist will then disinfect hard surfaces and shampoo salvageable carpets as well as apply deodorant to combat any odors.    

IF SERVPRO of La Crosse County is contacted in time, they will be able to rescue your home or business from greater structural issues.  Let your #WeAreLocal GREEN team be your expert storm response team.

Once the Fire is Out-Who do You Call?

4/13/2018 (Permalink)

Fire Damage Once the Fire is Out-Who do You Call? A fire can be devastating to everyone in the home.

Although a fire itself does a significant amount of fire and smoke damage to items touched by flames - smoke, soot residues and water damage or flooding from the fire department will affect other parts of your home. It is important to take all necessary precautions before entering your home after experiencing fire damage.

Besides natural hazards that may exist, entering your house can be 1) unsafe and 2) lead to secondary damages as movement or foot traffic can make some of your personal items unsalvageable. Protect your investment wisely and hire an established restoration contractor like SERVPRO of La Crosse to help get you back on your feet after fire or smoke damage has affected your home.

SERVPRO has 24-hour emergency services available 365-days a year, including holidays. Our technicians have received the necessary IICRC certifications and follow all municipal and OSHA safety guidelines to perform fire damage restoration on your property.

Insurance companies choose SERVPRO of        La Crosse because we offer full-service to our clients. We manage your entire restoration project, providing customers with a detailed scope of work and schedule through each phase of the project while answering any questions you may have throughout the fire restoration process. 

Having a company like SERVPRO of La Crosse on your side after a fire or water damage to your property can make a major difference in not only protecting the value of your investment but ensuring you have the best experience possible in dealing with a fire or water damage.

SERVPRO is a full service disaster restoration contractor serving the La Crosse Area. SERVPRO is faster to any size disaster providing 24 hour emergency service with direct insurance billing. Call us 608.786.0387.

Commercial Cleaning From Your #wearelocal GREEN Team

4/13/2018 (Permalink)

Commercial Commercial Cleaning From Your #wearelocal GREEN Team Big or small, we can take care of it all.

The same people you trust after a fire or water disaster, can also keep your business clean year round.

Why is that?

The specialists at SERVPRO of La Crosse are trained in every category of clean.

From mold remediation to the cleaning of carpets, upholstery to general and routine cleaning - including floors, tiles, partition walls, internal walls, suspended ceilings, lighting, furniture, window cleaning, and deep cleans of washing facilities-- SERVPRO of La Crosse is here to help protect every square foot of your business!

Our comprehensive system takes the task of maintaining a clean work facility out of your hands, allowing you to work more effectively on your business.

Need an extra pair of hands? 

SERVPRO of La Crosse is your #wearelocal         #1 GREEN team to call in 24/7/365


Is Mold Testing Necessary...?

4/13/2018 (Permalink)

Mold Remediation Is Mold Testing Necessary...? Any type of discoloration is not good. Call your #wearelocal GREEN team to get it cleaned up.

The CDC states that  “generally, it is not necessary to identify the species of mold growing in a residence, and [the] CDC does not recommend routine sampling for molds.”

Testing, to be accurate, should be done by and Indoor Environmental Professional (IEP) or an Industrial Hygienist (IH).  These professionals have the ability to test in a manner that gives an accurate representation of the environment inside the structure. Clearance testing after mitigation should also be a part of the protocol to confirm the effectiveness of the mitigation.  

Testing not performed by the mitigation company handling the work adds a level of accountability to the project, avoids a conflict of interest, and insures the building owner of properly mitigated mold damage.

SERVPRO of La Crosse is committed to properly remediating any mold damage in your home, making it, “Like it never even happened.”

Not all Bad Reviews are Necessarily True

4/12/2018 (Permalink)

General Not all Bad Reviews are Necessarily True You can find us on Facebook, Yelp, Twitter, YouTube, LinkedIn, and Instagram.

So, as a company, we rely on reviews from our customers, good and bad.  Reviews are like our report cards.  We don't know what to change or how to improve ourselves or our services , if we don't know that we did indeed do something wrong or unprofessional.  

After every job, we ask for a Certificate of Satisfaction.  We want to know how we performed our services.  We pride ourselves on our work.  Sometimes, though, there comes a time when someone is just not happy with us.  Ultimately, we reach out to them and try to correct or fix what went wrong to the best of our capabilities.  We stand behind our work 100%.

Ready for Spring Showers?

4/12/2018 (Permalink)

Water Damage Ready for Spring Showers? SERVPRO's Floor Drying system is a specialty system used to aide in drying wood floors.

Causes of Water Damage

There are many causes of water damage.  Leaky dishwashers, clogged toilets, broken pipes, broken dishwasher hoses, overflowing washing machines, leaky roofs, plumbing leaks, and foundation cracks are just some of the possible causes of water damage in homes and businesses. Natural causes also can cause water damage floods, heavy snow, and heavy rain are other possible causes of this type of damage and can lead to having water in basements.

We understand...

SERVPRO of La Crosse understands every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Moisture promotes the growth of mold and other organisms, increasing the risk for serious health problems. Mold exposure may aggravate allergy and asthma symptoms, especially in children and people with compromised immune systems. Exposure may also increase the risk for respiratory diseases and other medical problems. Cleaning up immediately can help mitigate the health effects of water damage on everyone in a home or commercial space.

Have You Experienced Water in Your Home or Business?

Call Us Today – 608.786.0387

Water-Damaged Papers or Books?

4/12/2018 (Permalink)

Water Damage Water-Damaged Papers or Books? Document drying at SERVPRO is one of four located in the country.

SERVPRO of La Crosse offers Vacuum Freeze Drying that is the most efficient and effective way to salvage water-damaged documents. 

The Document Restoration Team uses sublimation-turning a solid directly into a vapor, skipping the liquid stage to avoid causing more damage to the documents.

This state-of-the-art technology used by SERVPRO technicians is the only method approved by the National Archives and Records Administration and has been used by the Library of Congress.

All employees of the Document Restoration Team are HIPAA Master certified.  Once your items arrive at our SERVPRO facility, 24/7 video surveillance is guaranteed.

Standard drying time is 7-10 days.  The time frame can vary, though, based on moisture content and backlog.  SERVPRO's goal is to make the process as simple as possible for our customers.

Have you recently suffered a water damage in your home or business?  Were tax records or human resource files affected?  Call your local   SERVPRO of La Crosse today to get them well on their way to recovery.  608.786.0387

Water Categories and Classes...What does this all mean?

4/12/2018 (Permalink)

Water Damage Water Categories and Classes...What does this all mean? Category 3, Class 3 Water Damage Exa,ple.

Despite what many people think, not all home water damage is created equal. There are actually a number of different classes and categories of water damage. According the IICRC (Institute of Inspection Cleaning and Restoration Certification), there are three categories of water/liquid and four classes of the damage.

Category 1 – This is basically any liquid from a clean and/or sanitary source like a faucet, a toilet, or fountain.

Category 2 – This refers to liquid/water that used to be called grey water, which can potentially cause illness if ingested. This includes things like dishwasher or washing machine overflow, toilet overthrow or sink drains.

Category 3 – This category used to be called black water; it is extremely unsanitary. This includes sewer backup, flooding from rivers, and stagnant liquid that has fostered bacterial growth.

Now let’s examine the classes;

Class 1 – This is very easy to deal with and only affects a part of a single room, with little to no wet carpet, with water only on surfaces like wood or concrete.

Class 2 – This class effects and entire room, and wetness has went up the walls about 12” or more, with moisture still in the structure.

Class 3 – This class basically means that ceiling, walls, carpet and insulation are all saturated with liquid or water. This is often due to water coming from overhead.

Class 4 – This class means that there has been enough water or time to saturate materials with very low levels of permeation, like hardwood or stone.

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Call SERVPRO of La Crosse at 608.786.0387 for all of your restoration needs!

Discoloration in Your Home or Business?

4/6/2018 (Permalink)

Mold Remediation Discoloration in Your Home or Business? Discoloration was discovered in this building after being left emptied for quite some time.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home or business.  When mold is disturbed, the mold can release microscopic  spores which become airborne and can circulate throughout your building.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of La Crosse for mold remediation services.

What Not to Do:

  • Do not touch or disturb the mold.
  • Do not blow air across any surfaces with visible or suspected mold growth.
  • Do not attempt to dry the area yourself.
  • Do not spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of La Crosse specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

Mold VS Mildew?

4/6/2018 (Permalink)

Mold Remediation Mold VS Mildew? Are you able to tell the difference between mold and mildew?

When it comes to mildew versus mold, homeowners often have trouble identifying the differences between these two fungi. Knowing their different characteristics will help you when preparing for the battle against these household culprits.

Mold and mildew are both members of the fungi kingdom.

Mildew is common and will grow on damp materials like paper, leather and fabrics in addition to walls and other wet surfaces. Because of this, mildew is most commonly found in bathrooms, kitchens and basements. Mildew usually gives off a musty smell.

Unlike mildew, certain types of toxic molds can result in serious health problems for you and your family. Black moldcan lead to serious respiratory complications.

Once mold is found in your home it is important that you make the call to SERVPRO to have the experts come and remove from your home.